Store Manager

Job summary

Lead, coach, and develop the store team to deliver excellent customer experiences and achieve sales goals. Manage store performance with an entrepreneurial mindset and represent the TELUS brand through community events and outreach.

Job details

Description Looking for a career, not just a job? Does the idea of business leadership and community involvement excite you? Are you a natural-born trailblazer with a competitive spirit who loves to guide and build successful teams? Are you a people person obsessed with delivering world class customer service? Are you ready to explore career opportunities with one of Canada’s top employers? As a Store Manager with our TELUS family, you are first and foremost a leader. You will develop and coach your team in delivering an incredible customer experience while driving sales goals You will take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region You will bring a sense of ownership and entrepreneurial spirit to running your store You have a passion to push performance and thrive in an exciting environment You understand accountability in all its forms and aren’t afraid of it You will be given the opportunity to work with all of our brands What we offer you: Incredibly satisfying compensation, regular bonuses, contests and incentives Comprehensive benefits TELUS pension and share purchase program with a generous company contribution Discounts on products and services A supportive culture which promotes recognition and feedback Opportunities and support for growth and development A chance to play a dynamic role in giving back to your community Qualifications You're the kind of person who is: Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes Inspiring & Collaborative: Guides and motivates teams through strong communication and relationship building Positive & Adaptable: Brings energy and embraces change with confidence Data-Driven: Uses metrics to identify opportunities and make informed business decisions Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences Innovative Thinker: Brings fresh ideas and creative solutions to running your store Who Will Be Successful You will be successful if you are... Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data- Driven - Innovative - Positive - Collaborative We encourage all qualified candidates to apply. We’re open to discussing competitive compensation packages tailored to your experience level and expertise.

What you’ll do

Lead, coach, and develop the store team to deliver excellent customer experiences and achieve sales goals. Manage store performance with an entrepreneurial mindset and represent the TELUS brand through community events and outreach.

Requirements

The successful candidate is results-oriented, accountable, adaptable, and customer-focused, with strong communication and collaboration skills. They use metrics to guide business decisions and coach team members to build a high-performing team.

Benefits

• Bonuses
• Contests And Incentives
• Comprehensive Benefits
• Pension Plan
• Share Purchase Program
• Product And Service Discounts
• Recognition And Feedback
• Growth And Development Opportunities

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Relationship Building · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Coaching And Mentoring
• Sales Performance
• Customer Service
• Retail Operations
• Business Decision-Making
• Data-Driven Analysis
• Communication
• Relationship Building
• Accountability
• Adaptability
• Problem-Solving
• Community Outreach
• Entrepreneurial Mindset
• Team Development
• Business Leadership
• Team Motivation
• Business Decisions
• Resilience
• Self-Motivation
• Sales
• Innovation
• Coaching

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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