Customer Data Coordinator

Job summary

The role focuses on maintaining the accuracy and integrity of customer data and managing mailing lists for promotional campaigns. It also involves providing administrative support to the Marketing, Sales, and Customer Service teams.

Job details

The Customer Data Coordinator plays a key role in maintaining the accuracy and integrity of customer information, managing mailing lists, and assisting with customer communications and promotional campaigns. Accurate and up-to-date customer information supports marketing, sales, and service operations across the organization. This role will help ensure the effectiveness of our marketing efforts and support excellent customer service. Responsibilities: * Maintain and update customer accounts and contact information within the company database. * Contact customers to verify and update account information. * Ensure customer records are accurate, organized, and up to date. * Maintain and review database reports to ensure accuracy and integrity. * Prepare and maintain mailing lists for marketing promotions and campaigns. * Assist with customer communications and the distribution of promotional materials. * Coordinate, build and respond to requests for customer information updates. * Assist in planning and coordinating corporate events, conferences, tradeshows. * Provide administrative support to Marketing, Sales, and Customer Service teams. * Support reception and general office administration on an occasional basis. Qualifications: * Minimum 1-2 year experience an administrative role. * Strong proficiency in Microsoft Excel. * Ability to use basic Microsoft Office Suite (Word, PowerPoint, Outlook, Teams). * ERP and reporting systems (Tableau, CRM), an asset * Ability to accurately enter and maintain data records. * Ability to manage confidential information with discretion. * Strong attention to detail, good organizational and time management skills. * Customer-focused with a collaborative team-oriented approach. * Strong communication skills. * Bilingual (French and English*), spoken and written. (*) This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis. We are an equal opportunity employer. While we appreciate all the expressed interest in joining our team, only candidates selected for interviews will be contacted. #Tenaquip

What you’ll do

The role focuses on maintaining the accuracy and integrity of customer data and managing mailing lists for promotional campaigns. It also involves providing administrative support to the Marketing, Sales, and Customer Service teams.

Requirements

Candidates need 1-2 years of administrative experience and strong proficiency in Microsoft Excel and Office. Fluency in both English and French is required for interacting with partners and clients across Canada.

Listed skills

• Time management · Preferred
• Tableau · Preferred
• Organization · Preferred
• Microsoft Excel · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Microsoft Excel
• Microsoft Office Suite
• Data Entry
• Database Management
• Customer Communication
• Bilingual English and French
• Time Management
• Organization
• CRM
• Tableau
• Administrative Support
• Event Coordination
• Promotional Materials
• Promotional Campaigns
• Office Administration
• Tableau CRM
• Bilingual (French/English)
• Service Operations
• Planning
• Customer Service
• Communication
• Customer Communications Management
• Customer Data Management
• Sales
• Marketing
• Microsoft Outlook
• Microsoft Office
• Microsoft PowerPoint
• Team Oriented
• Coordinating
• Detail Oriented

Job areas

• Data & Analytics
• Marketing
• Administrative
• Customer Service & Support
• Sales
• Marketing Data Coordinator
• Advertising and Marketing Coordinator
• Business Services Agents Not Elsewhere Classified
• Advertising Sales Agents