Footwear Operations Lead

Job summary

The Product Operations Lead manages cross-functional processes, GTM timelines, and product data governance to ensure successful product delivery from development to commercialization. This role also facilitates alignment between Product Development, Sales, Sourcing, and IT to drive operational efficiency and business results.

Job details

About the ALDO Group Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H. BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com. Enjoy meaningful recognition, flexible work options, great on‑site perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at heart. Role Summary: The Product Operations Lead leads product operations and cross-functional processes that support the successful delivery of products from development through commercialization. The role manages GTM timelines, product data governance, process improvements, system administration, reporting, and project coordination while partnering closely with Product Development, Sales, Sourcing, and IT to drive efficiency, accuracy, and business results. Responsibilities: Cross-departmental owner/manager of GTM calendar and its milestones. Handover Process Owner with Product Leads. Executing cross-departmental process changes. Manage SMU projects and initiatives with Product Development and Sales, facilitating alignment for project progress. Fast Track Projects: support to create initial calendar & facilitates alignment with sourcing office. Onboard & train new team members on PLM and established processes in connection with internal IT. Collect data and update KPIs for Product Insights Report. Facilitate non-development (i.e. general) sample requests with Sales / PD channels. Experience: Strong Product Data Accuracy & Governance experience. Seasonal SKU Management with excellent PLM skillset, Tools and Workflows. SAP to PLM/ERP Experience and Power BI. Advanced level in Excel (charts, pivot tables, advanced formulas & charts/graphs). 5+ years’ experience in project management, product development or related field. Lean/ Six Sigma or project management certification a plus. Experience managing vendor relationships and cross-functional teams. Management ability for end-to-end Product Life Cyle, defects and syndication issues. Personal Requirements: Great communication & stakeholder management skills. Customer focused & understand multi-channel business with an analytical mindset. Good time management: focus on key priorities and putting effort where it counts. Highly organized with strong attention to detail and problem-solving capabilities. Curiosity for improvement, thrives in a fast‑paced, team‑first, high‑energy environment, with a positive, can‑do, customer‑focused attitude. Building a culture of belonging We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit. #LI-NM1

What you’ll do

The Product Operations Lead manages cross-functional processes, GTM timelines, and product data governance to ensure successful product delivery from development to commercialization. This role also facilitates alignment between Product Development, Sales, Sourcing, and IT to drive operational efficiency and business results.

Requirements

Candidates must have 5+ years of experience in project management or product development with strong proficiency in PLM, SAP, and advanced Excel. Excellent stakeholder management, analytical skills, and a background in product data governance are essential for this role.

Benefits

• Meaningful recognition
• Flexible work options
• On-site perks
• Generous discounts

Listed skills

• SAP · Preferred
• ERP · Preferred
• Power BI · Preferred
• Microsoft Excel · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred
• Time management · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Product data accuracy
• Data governance
• Seasonal SKU management
• PLM
• SAP
• ERP
• Power BI
• Excel
• Project management
• Vendor relationship management
• Cross-functional team leadership
• Product life cycle management
• Stakeholder management
• Analytical mindset
• Time management
• Problem-solving
• Workflow Management
• Curiosity
• Project Management Certification
• Business Results
• Microsoft Excel
• Management
• Customer Service
• Commercialization
• Communication
• Data Collection
• System Administration
• Enterprise Resource Planning
• Pivot Tables And Charts
• Sales
• Governance
• Problem Solving
• Key Performance Indicators (KPIs)
• Lean Six Sigma
• Product Lifecycle Management
• Project Management
• Milestones (Project Management)
• New Product Development
• Operations
• Project Coordination
• SAP Applications
• Stakeholder Management
• Time Management
• Timelines
• Vendor Relationship Management
• Wholesaling
• Process Improvement
• Detail Oriented

Job areas

• Management & Leadership
• Retail
• Logistics
• Data & Analytics
• Administrative
• Footwear Manager
• Operations Manager (General)
• Manufacturing Managers
• General and Operations Managers

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