Patient Services Assistant

Job summary

Responsible for delivering meals to ward locations, performing bed making, and executing general cleaning duties. The role supports the operational needs of the Patient Services Ward Support team within a hospital environment.

Job details

Bayside Health Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026. Casual Patient Services Assistant (PSA) positions Patient Services Assistant Level 2 (PS25) Located at Sandringham Hospital Great staff benefits! The Department Support Services provides the core Support Services of Non-ward Cleaning, Gardens and Grounds, Distribution, Security, Ward Support, Food Services, and Car Parking. The position of Patient Services Assistant is a key operational role within the Support Services team. The Role We are seeking motivated and enthusiastic people to join our Patient Services Ward Support team. We are recruiting for a part time PSA across the wards. In this role you will be responsible for delivery of meals to ward locations, bed making and general cleaning duties. You will have a background of experience in Food Services within Health and Aged Care Facilities or equivalent. You will have experience working in a hospital environment and excellent communication skills. A high level of flexibility and motivation to achieve set standards, contribute to Occupational Health and Safety and understand and practice infection control principles is required. Skills And Experience Required Ability to effectively prioritise tasks Be reliable and trustworthy Ability to respond promptly and courteously to internal and external customers Effective written and verbal communication Ability to multitask and work in different areas with the Health Services Staff Benefits Salary packaging & novated leasing through Maxxia Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships) Childcare services at The Alfred managed by KU Children’s Services If applicable, please specify specific requirements that you require in your cover letter or CV. For enquiries regarding this position, please contact Jason Boustead, Manager General Services on 03 90761260 or at j.boustead@cgmc.org.au. Applications close 11pm AEST, Friday, 18 September 2026. We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad. In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

What you’ll do

Responsible for delivering meals to ward locations, performing bed making, and executing general cleaning duties. The role supports the operational needs of the Patient Services Ward Support team within a hospital environment.

Requirements

Requires a background in food services within health or aged care facilities and experience working in a hospital setting. Candidates must possess excellent communication skills and a strong understanding of infection control and OH&S principles.

Benefits

• Salary Packaging • Novated Leasing • Onsite Car Parking • Onsite Bike Parking • Fitness Passport Membership • Onsite Fitness Facilities • Childcare Services

Listed skills

• Multitasking · Preferred
• Prioritization · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Meal Delivery
• Bed Making
• General Cleaning
• Food Services
• Communication Skills
• Prioritization
• Multitasking
• Infection Control
• Occupational Health and Safety

Job areas

• Healthcare
• Hospitality
• Customer Service & Support
• Administrative