Operations Administrator - (TBS) Contract

Job summary

Compile and verify operational paperwork, prepare daily reports and load manifests, and schedule inbound and outbound load appointments. Support distribution centre operations by assisting internal and external customers, investigating customer credit requests, and completing related administrative duties and projects.

Job details

Requisition ID: 2178 Location: Stoney Creek, Ontario, Canada, L8E 4B7 Job Type: Contract Who We Are Becoming experts on beer doesn't happen overnight. Since 1927, The Beer Store has been part of communities across Ontario, growing into an integrated business that includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our business. Across our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service every day. We are proud to foster a respectful and inclusive culture where diverse perspectives and experiences help us grow, innovate, and succeed together. Whether we're supporting our customers, advancing sustainability initiatives, giving back to our communities, or creating a safe and welcoming workplace, we are united by a shared commitment to doing what's right. Recognized as one of Canada's Greenest Employers in 2025 and 2026, The Beer Store continues to build on a proud legacy while investing in the future, and we're always looking for talented people to join us on that journey. The Role We are currently searching for an Operations Administrator reporting to the Supervisor, Operations. This is a full-time, 12 month contract opportunity. The anticipated schedule is Monday to Friday, candidates must be available for all shifts (Days/Afternoons/Nights). The Operations Administrator plays a key role in supporting daily operations and administrative tasks that support the overall logistics efficiency. Location Onsite at the Stoney Creek Distribution Centre What You'll Be Doing Daily reporting and ongoing verification/compilation of paperwork Support operations working in a fast paced and dynamic environment Providing customer service for internal and external customers or third-party carriers Scheduling inbound and outbound load appointments with flexibility Investigating and complete customer credit requests Building load manifests Performing other related duties and projects as assigned Who You Are - Your Knowledge, Skills & Experience Education High school diploma or equivalent required Experience Preferable experience with SAP, and/or similar ERP systems experience using business process management software Experience working within a dispatch or warehouse environment would be preferable Skills Exceptional data-entry speed and accuracy Proven ability to produce accurate, efficient and timely documentation Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Excellent customer service, communication, teamwork, and interpersonal skills Compensation Salary range? Yup, we’ve got one: $19.04 -$23.80 CAD per hour. But here’s the real deal - if you’re the perfect brew of experience, skills, and personality, we’re open to exploring beyond the range. Tell us what you’re working with, and let’s pour over it together. What We Offer Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business. We work to recognize you in meaningful ways including a competitive compensation, a health benefits program, employee & family assistance program, recognition programs, employee special offers, and a casual dress and work environment. Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company. Equal Opportunity Employer We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process. We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.

What you’ll do

Compile and verify operational paperwork, prepare daily reports and load manifests, and schedule inbound and outbound load appointments. Support distribution centre operations by assisting internal and external customers, investigating customer credit requests, and completing related administrative duties and projects.

Requirements

A high school diploma or equivalent is required. Candidates should have accurate, efficient data-entry and documentation skills, proficiency with Microsoft Office, and strong customer service and communication abilities; SAP or similar ERP experience and dispatch or warehouse experience are preferred.

Benefits

• Health Benefits
• Employee and Family Assistance Program
• Recognition Programs
• Employee Special Offers
• Casual Dress and Work Environment

Listed skills

• SAP · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• ERP systems · Preferred
• interpersonal skills · Preferred
• Warehouse operations · Preferred
• Documentation · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Entry
• Documentation
• Customer Service
• Communication
• Teamwork
• Interpersonal Skills
• Microsoft Office
• SAP
• ERP Systems
• Business Process Management Software
• Dispatch
• Warehouse Operations
• Scheduling
• Load Manifest Preparation
• Credit Request Investigation
• Paperwork Verification

Job areas

• Logistics
• Administrative
• Transportation
• Customer Service & Support
• Retail

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