Part-Time Customer Consultant - Willowbrook Shopping Centre

Job summary

The consultant will deliver excellent customer service and drive sales by making product recommendations and engaging with customers. They are also responsible for maintaining the store's visual presentation and ensuring shelves are well-stocked.

Job details

Role Overview: As part of our dedicated store team, you will deliver excellent customer service, achieve strong sales results, and create engaging customer experiences. Key Job Accountabilities: * Support the Store Management team in driving sales and profit within the store through the delivery of excellent customer service * Maintain the visual presentation of the store, ensuring the store is clean and organized, and the shelves are well stocked * Engage with customers and make product recommendations based on their specific needs * Work collaboratively with team members to meet and exceed sales targets * Stay up to date on product knowledge, current sales and promotions, and store policies Skills/Competencies: * Interest and ability to connect with customers to drive customer engagement * Understanding of sales and customer service practices * Excellent communication and interpersonal skills * Team player with a strong work ethic and eager to learn * Open availability for evening, weekend, and holiday shifts. Physical Requirements: * Must be able to stand and walk for extended periods (up to 4 hours per shift) * Ability to lift and move products up to 25 lbs. * Frequent reaching, bending, crouching as required

What you’ll do

The consultant will deliver excellent customer service and drive sales by making product recommendations and engaging with customers. They are also responsible for maintaining the store's visual presentation and ensuring shelves are well-stocked.

Requirements

Candidates should have strong communication skills, a collaborative team-oriented mindset, and the ability to work evening, weekend, and holiday shifts. Physical requirements include the ability to stand for extended periods and lift up to 25 lbs.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Sales · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication
• Interpersonal skills
• Product knowledge
• Visual merchandising
• Teamwork
• Work ethic
• Inventory management
• Product Knowledge
• Lifting Ability
• Willingness To Learn
• Strong Work Ethic
• Management
• Customer Service
• Customer Engagement
• Interpersonal Communications

Job areas

• Retail
• Customer Service & Support
• Sales
• Customer Consultant
• Retail Sales Consultant
• Shop Sales Assistants
• Retail Salespersons