Customer Service Representative - Distribution
The representative will answer incoming calls, assist customers, and generate service work orders. They will also prepare operating reports and provide administrative support to the distribution centre management team.
- On-site
- Dartmouth, NS
- Posted Aug 5, 2026
- Apply by Sep 2, 2026
- 1 position
Job summary
Is this job for you? Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous distribution Centre! Responsibilities Answer incoming calls and assist both internal and external customers with outstanding customer service Generate reports and identify discrepancies in data Create service work orders Prepare operating reports and provide administrative support for various departments including Distribution Centre management Assist in the training of new associates Data entry and general office duties Qualifications High school diploma or equivalent Previous experience in a warehouse environment is an asset Excellent written and verbal communication skills Ability to provide exceptional customer service in a fast paced environment Punctuality and dependability is a must Team player with a positive attitude Attention to detail Flexibility to work a variety of shifts, including evenings and weekends, as required Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
What you’ll do
The representative will answer incoming calls, assist customers, and generate service work orders. They will also prepare operating reports and provide administrative support to the distribution centre management team.
Requirements
Candidates must have a high school diploma or equivalent and excellent communication skills. Previous experience in a warehouse environment is considered an asset, along with the ability to work flexible shifts.
Benefits
• Health insurance • Dental services • Paramedical services • Employee discounts
Listed skills
- Customer servicePreferred
- TeamworkPreferred
- Problem solvingPreferred
- Warehouse operationsPreferred
- Attention to detailPreferred
- Data entryPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Data entry
- Communication skills
- Problem solving
- Attention to detail
- Teamwork
- Administrative support
- Reporting
- Warehouse operations
- Administrative Support
- Positivity
- Management
- Customer Service
- Data Entry
- Warehousing
- Leadership
- Office Procedures
- Punctuality
- Verbal Communication Skills
- Enthusiasm
- Detail Oriented
Job areas
- Customer Service & Support
- Logistics
- Administrative
- Retail
- Distribution Customer Service Representative
- Customer Service Representative (General)
- Inquiry Clerks
- Customer Service Representatives
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Apply by
- Sep 2, 2026
- Posting language
- English
- Working hours
- 40 hours per week