Animal Care Attendant

Job summary

The Animal Care Attendant is responsible for the health and welfare of shelter animals, including feeding, cleaning, and administering medication. They also provide administrative support to the front office and assist with adoption procedures and customer inquiries.

Job details

We welcome diversity, value differences, and foster inclusion in our employment practices. Find out more about our commitment to diversity and inclusion by reading our Foundational Principles on our website. We invite applications from all qualified individuals who are philosophically aligned with our mission, vision and values. The BC SPCA is a dynamic organization with facilities and services across the province of BC. Join an expanding team in an exciting time of change in an organization that makes a difference! Please read below for additional details and let us know if you have the skills and experience we are looking for by submitting your application. If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity: POSITION: Animal Care Attendant STATUS: On-Call; Casual SHIFT: Various Shifts LOCATION: Abbotsford, BC CLASSIFICATION: CUPE 1622 WAGE: Hourly CLOSING DATE: Open Until August 3, 2026. About the Position: The main responsibility of the Animal Care Attendant position is to care for the health and welfare of the animals in the Shelter. A subsidiary responsibility is to give support to the front office staff effectively and courteously. Some specific duties: Primary Key Responsibilities: Working collaboratively with others to maintain the entire physical plant in a clean, sanitary and efficient manner on an ongoing basis. Maintaining kennel runs and cat cages in a clean, sanitary and efficient manner on an ongoing basis. To treat animals humanely, compassionately and concern, and transmit these values to others both on and off the job. Provide animals with a proper diet and ensure that they feed and water properly. Ensuring that animals' health and well-being are according to the society's animal health policy, including administering such medications as specified by the animal health technologist or other authorized shelter staff. Maintain a high level of standards to portray to the public the image of the BC SPCA as a compassionate and caring organization. Willingly assist in coordinating our volunteer' supporting work; in the spirit that we all work together for the benefit of all animals. To perform other duties, as required, which are necessary to ensure the smooth operation of the shelter. To work collaboratively with other shelter personnel, creating a positive and harmonious atmosphere among staff and volunteers and enhancing team performance. Secondary Key Responsibilities: Front office staff assistance may be required in: Telephone reception and other communications Answering counter inquiries Receiving animals for surrender All adoption procedures License and merchandise sales Performance of general office routines and record-keeping Other related duties To perform all of the above in a courteous, friendly way to clients, volunteers and other staff, to ensure the highest possible reputation for the shelter and the maintenance of the goodwill of its community Qualifications you need to have: High school diploma or equivalent. Valid Class N or 5 BC Drivers’ License and driver’s abstract Demonstrated interest in all aspects of animal welfare. Sound knowledge of animals, their breeds, characteristics and more common diseases. Strong desire to provide excellent customer service skills: patience, professional, positive attitude, attention to detail, adaptability. Excellent communication skills both verbal and written. Resourceful team player who excels at building trusting relationships with colleagues, customers and volunteers. Highly motivated self-starter who takes initiative with minimal supervision. Position is physically demanding and includes heavy lifting, pushing and pulling which requires an individual with the ability to maintain a level of fitness and endurance to fulfill the required duties. Computer experience: Windows, Microsoft Office (Outlook, Word, Excel). Ability to prioritize demands on time. Philosophical harmony with the vision, mission, and strategic directions of the BC SPCA. How to apply: If you are interested in joining our team and are legally entitled to work in Canada, we would like to hear from you. Click on apply now or use the link to apply https://spca.bc.ca/about-us/careers/ We are committed to a transparent, human-led hiring process. While we use technology to support application management, applications are not screened, scored, or ranked by AI systems. All hiring decisions are made by human hiring managers based on skills, experience, and alignment with the organizational values. We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No emails or telephone calls, please. The BC SPCA is a Registered Charity BN 11881 9036 RR0001

What you’ll do

The Animal Care Attendant is responsible for the health and welfare of shelter animals, including feeding, cleaning, and administering medication. They also provide administrative support to the front office and assist with adoption procedures and customer inquiries.

Requirements

Candidates must have a high school diploma and a valid BC driver's license. The role requires physical stamina for heavy lifting and a strong commitment to animal welfare.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• adaptability · Preferred
• Attention to detail · Preferred
• record keeping · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Animal care
• Customer service
• Communication
• Teamwork
• Attention to detail
• Microsoft Office
• Record-keeping
• Time management
• Adaptability
• Physical fitness
• Animal welfare knowledge
• Resourcefulness
• Animal Care
• Patience
• Self-Starter
• Animal Welfare
• Record Keeping
• Animal Health
• Lifting Ability
• Positivity
• Valid Driver's License
• Compassion
• Self-Motivation
• Microsoft Excel
• Application Lifecycle Management
• Customer Service
• Sales
• Front Office
• Merchandising
• Microsoft Outlook
• Proactivity
• Relationship Building
• Team Performance Management
• Coordinating
• Prioritization
• Detail Oriented
• Artificial Intelligence Infrastructure

Job areas

• Social Services
• Customer Service & Support
• Administrative
• Animal Care Attendant
• Animal Care Worker / Manager
• Pet Groomers and Animal Care Workers
• Animal Caretakers