Head Office Billing Administrator (12M contract)

Job summary

The Billing Administrator manages premium and billing aspects for group clients, including preparing monthly statements and allocating payments. They are also responsible for maintaining fees, handling arrears, and conducting policy year-end refund audits.

Job details

Temporary Full Time - We are looking for a Head Office Billing Administrator. The Billing Administrator is responsible for handling all premium and billing aspects for group clients. The successful candidate will be responsible for analysis and maintenance of their assigned block of business and assisting team members, keeping current and consistent with specific quality standards. What you will do: Prepare monthly billing statements using Microsoft Excel and the Group Billing System (GBS) Handling daily inquiries from Clients, Group Sales office and other Canada Life departments. Allocate and code payments accurately on Policy Administration System (PAS) and Systems Applications and Products (SAP). Handle all Group Client arrears. Maintain fees on the ASO system and process amendments, which have a direct impact on the client bill Calculate retroactive fees and taxes Prepare policy year-end refund audits within the service target date What you will bring: Excellent organizational and time management skills with the ability to handle pressures of deadlines, fluctuating workloads, and changing priorities Strong mathematical aptitude High attention to detail and accuracy required Well-developed analytical/problem solving skills Excellent verbal and written communication skills Well-developed skills using Word, Excel and Outlook Knowledge of Group Insurance products and TOCS system would be considered an asset Ability to excel within a Purpose/Vision driven environment You are comfortable with technology, using multiple computer and business programs Bilingual fluency (English & French) would be considered an asset Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life. - The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Grow with Canada Life We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! What we offer: We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. Financial Security: Company-matching pension plan, share ownership program and additional investment options. Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more! Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. Learn more about Canada Life. We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies. Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. #LI-Hybrid

What you’ll do

The Billing Administrator manages premium and billing aspects for group clients, including preparing monthly statements and allocating payments. They are also responsible for maintaining fees, handling arrears, and conducting policy year-end refund audits.

Requirements

Candidates should possess strong mathematical, analytical, and organizational skills with proficiency in Microsoft Office applications. Experience with group insurance products and relevant billing systems is considered an asset.

Benefits

• Health benefits • Dental benefits • Mental health benefit • Pension plan • Share ownership program • Education reimbursement • Volunteer day • Employee recognition programs • Employee discounts

Listed skills

• Time management · Preferred
• SAP · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Attention to detail · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Billing administration
• Microsoft Excel
• Data analysis
• Mathematical aptitude
• Problem solving
• Communication skills
• Time management
• Attention to detail
• SAP
• Policy administration
• Group insurance
• Financial reporting
• Customer service
• Organizational skills
• Calculations
• Mentorship
• Communication
• Security Clearance
• English Language
• Problem Solving
• Reliability
• Detail Oriented
• Microsoft Outlook
• French Language
• SAP Applications
• Sales
• Auditing
• Time Management
• Mathematics
• Mental Health
• Billing
• Multilingualism
• Discounts And Allowances
• Personal Security
• Group Insurance
• Policy Administration

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Billing Administrator
• Contracts Administrator
• Buyers
• Purchasing Agents, Except Wholesale, Retail, and Farm Products
• Buyers and Purchasing Agents