Business Quality Analyst II

Hybrid
Posted Oct 9, 2026
1 position

$78,698–$125,350 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 5+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Business Quality Analyst will collaborate with leadership to capture business requirements and ensure delivered solutions meet stakeholder objectives. They will also lead Scrum ceremonies, provide gap analysis, and mentor junior team members on the internal Product Delivery Framework.

Job details

Business Analyst- Group Benefits Location: Remote, Canada Empire Life is looking to hire a Business Analyst to join our Group Solutions team! The total target compensation (TTC) range, including salary and target bonus, is $79,200 - $126,500. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. Why pursue this opportunity Join a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming. Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of. Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment. What you’ll be working on * Communications with business leadership to ensure proper capture of Business Requirements * Ensuring solutions delivered meet stakeholder objectives with manual validation techniques * Use Empire’s Product Delivery Framework, our internal best practices in the delivery of solutions * Provide gap analysis and make recommendations to stakeholders on potential solutions to address business * Elicit requirements leveraging experience and discretion to apply an appropriate mix of approaches * Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details * Collaborate with subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs * Coaching new members of the team on the Product Delivery Framework * Lead Scrum Ceremonies and the delivery of smaller initiatives, as required What we’re looking for you to have * Post secondary degree or diploma and/or equivalent work experience * 3-5+ years experience in Business Analyst role * Insurance industry experience is an asset * Digital and Direct to customer market experience is an asset * 2+ years experience working in Scrum based teams and creation of User Stories * Ability to prioritize and balance multiple tasks or project * Ability to work independently and as a team member as required * Flexibility to adapt in a fast paced, changing environment * Ability to build relationships across the organization * Effectively communicate across the organization * Strong communication skills, with the ability to communicate effectively at senior levels * Ability and willingness to mentor, coach and train junior members * If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Additional Information Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office. Beyond the salary For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes: * Competitive salaries with annual pay increases * Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions * Competitive uncapped commission, for sales positions * A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account * Flexible work arrangements and an annual allotment of personal health days. * Four weeks annual vacation from hire date * A defined contribution pension plan with generous employer matching * Top up programs for parental leave and compassionate leave * Employer-sponsored wellness and recognition programs * A cash employee referral program To learn more about working at Empire Life, visit https://www.empire.ca/workatempire [https://www.empire.ca/workatempire]. Get to know us Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca . * SENIORITY LEVEL Associate * EMPLOYMENT TYPE Full-time

What you’ll do

Requirements

Candidates must possess a post-secondary degree or diploma and 2-4 years of experience in a Business Analyst role. Additionally, at least 2 years of experience working in Scrum-based teams and creating user stories is required.