Strategic Growth Partner for DTC Brands - Experts in eCom Talent, Growth Tools, On-Demand Learning & Founder Community
London, England
The Growth Foundation (TGF) is an award-winning strategic growth partner for ambitious eCommerce and DTC brands - helping founders, operators, and investors scale with clarity, confidence, and expert support. We combine deep commercial insight with a focused offering across five core pillars: Strategy, Talent Acquisition, Tools, Courses, and Community. Founded in 2021 by Richard Chapple and Sarah Jasper-Baker - who helped scale Play.com, Gymshark, and The Hut Group into some of the UK’s most successful eCommerce brands - TGF now brings together a team of expert strategists, recruiters, and product builders who’ve supported growth for 100+ DTC businesses. We work with brands at key inflection points - whether unlocking new revenue, hiring leadership talent, sharpening commercial strategy, or enabling teams through practical learning. Through our trusted network of vetted delivery partners - including agencies and specialists in performance marketing, CRM, brand, creative, trading, and more - we connect clients with the right experts, and remain strategically involved to ensure delivery aligns with the growth plan. Our five core pillars: Strategy – Tailored commercial advice, brand positioning, and growth assessments that bring clarity to your next move. Talent – Industry-leading recruitment for eCom-native talent across growth, performance, leadership, and operations. Tools – Proprietary optimisation tools including Order Rescue, our Shopify Plus app that recovers lost revenue. Courses – On-demand training built from proven frameworks — enabling founders and teams to move fast, without retainers. Community – Founder Foundations, our peer-led event and content series for DTC leaders, operators, and investors who value honest insight over hype. If you’re a DTC brand, operator, or investor looking to scale sustainably and strategically - let’s talk. http://www.thegrowth.foundation/
Hybrid · Telford
The CRM Manager will lead the implementation of CRM strategies, automation, and segmentation across a portfolio of DTC brands to drive retention and customer lifetime value. They will manage CRM platforms, optimize customer journeys, and provide data-driven reporting to senior leadership.
Hybrid · Telford
You will lead the CRM strategy and implementation across a portfolio of brands, focusing on automation, segmentation, and customer journey optimization. Additionally, you will manage CRM platforms, monitor KPIs, and provide actionable insights to senior leadership to drive retention and growth.
Remote · United Kingdom
Develop and execute end-to-end paid media strategies across search, social, and programmatic channels to drive ROAS and customer acquisition. Manage day-to-day campaign operations, performance reporting, and client relationships while collaborating with creative and data teams.
