Associé, Ventes, Électroménagers

Job summary

Provide exceptional customer service and sell major appliances, extended service plans, and credit while working toward individual and department sales goals. Identify customer needs, explain product features and benefits, and assist with product knowledge, special orders, and installation services.

Job details

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Appliance Specialists provide exceptional customer service support, drive sales, and will be responsible for selling major appliances, driving extended service plans and credit. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Tasks & Responsibilities Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions Proactively identify customers who need help or have a problem, by asking open ended questions Explaining products features and benefits of appliances Assisting customers with product knowledge in adjacent departments, special orders and installation services Preferred Qualifications 1-2+ years of experience working in a sales driven environment Experience selling major appliances would be an asset Ability to work a flexible schedule including evenings and weekends Excellent reading, communication, math and customer service skills Excellent decision making ability and problem solving skills Proficiency with computers Detail oriented

What you’ll do

Provide exceptional customer service and sell major appliances, extended service plans, and credit while working toward individual and department sales goals. Identify customer needs, explain product features and benefits, and assist with product knowledge, special orders, and installation services.

Requirements

Candidates should have 1–2 or more years of experience in a sales-driven environment; major appliance sales experience is an asset. They should be available for a flexible schedule including evenings and weekends, and have strong communication, reading, math, customer service, decision-making, problem-solving, computer, and detail-oriented skills.

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Reading comprehension · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Appliance Product Knowledge
• Needs Assessment
• Open-Ended Questioning
• Sales Target Achievement
• Problem Solving
• Decision Making
• Communication
• Reading Comprehension
• Mathematics
• Computer Proficiency
• Attention to Detail
• Special Orders
• Installation Services
• Flexible Scheduling

Job areas

• Sales
• Retail
• Customer Service & Support

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