Associé, Ventes, Électroménagers

Job summary

Assist appliance and custom kitchen showroom customers by assessing their needs, answering questions, and guiding them to suitable products and solutions. Build customer relationships and drive profitable sales while supporting special orders, installation sales, product training, and coordination with the freight and fulfillment team.

Job details

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Position Purpose Appliance Specialists provide the highest level of customer service support to our customers. Appliance Specialists are assigned to Department 70 (Appliances) to assist customers, assess customer needs and guide customer decisions to build customer relationships and drive profitable sales. Position Responsibilities We're looking for the type of associates who can tap into their inner orange by: Actively seeking Customers on the racetrack within the Appliance and Custom Kitchen Show Rooms Asking open-ended questions and expressing interest in projects in order to best serve the Customer Determining Customer’s level of expertise and needs Answering questions and escorting Customers to merchandise in other sales areas that fit their needs Assisting Customers in other sales areas when appropriate Providing customer service over the telephone Assisting Customers with special orders and install sales Communicating with the Freight/Fulfillment Team regarding pack-out/pack-down Attending all scheduled product knowledge and training seminars Experience/Knowledge Required The kind of orange we’re looking for will possess: Ability to work a flexible schedule including evenings and weekends Knowledge of and adherence to Home Depot policies and procedures Proven ability to close the sale. Exceptional customer service skills Successfully complete any required Training The pay range for this position is between $21.70 - $23.70

What you’ll do

Assist appliance and custom kitchen showroom customers by assessing their needs, answering questions, and guiding them to suitable products and solutions. Build customer relationships and drive profitable sales while supporting special orders, installation sales, product training, and coordination with the freight and fulfillment team.

Requirements

Candidates must be able to work a flexible schedule, including evenings and weekends, follow Home Depot policies and procedures, and demonstrate exceptional customer service and the ability to close sales. Successful completion of required training is also expected.

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Product Knowledge · Preferred
• Communication · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Needs Assessment
• Customer Relationship Building
• Closing Sales
• Product Knowledge
• Communication
• Active Listening
• Special Orders
• Installation Sales
• Telephone Customer Service
• Flexible Scheduling
• Team Collaboration

Job areas

• Retail
• Sales
• Customer Service & Support

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