Overnight Order Picker Part Time (KANATA)

Job summary

Pick, organize, and verify online customer orders for pickup or delivery, using lift truck equipment and store technology as needed. Support customers at the service desk by answering questions and calls, processing transactions and returns, checking inventory, and coordinating order readiness and future deliveries.

Job details

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. ORDER PICKER As an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner. Position Responsibilities Pick, organize and verify orders for delivery or pick-up Utilize appropriate lift truck equipment to prepare customer orders (training provided) Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up Ability to plan ahead for future deliveries and streamline process Experience/Knowledge Required Ability to work a flexible schedule including evenings and weekends Computer skills required in order to identify product and vendor information Previous forklift and/or lift truck experience is an asset but not required Time management and organizational skills required Excellent communication, customer service and problem solving skills Ability to read delivery invoices an asset Knowledge of/hands on experience with store products an asset Candidates should be comfortable lifting merchandise to organize for customer pick up What Sets Us Apart Health and Dental Benefits Growth and Career Advancement – including Tuition Reimbursement Profit Sharing and Stock Purchase Plan Paid Training & Career Development opportunities 10% shift premium (Overnight roles) The Home Depot Core Values – Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back The pay range for this position is between $20.35 - $22.10 In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

What you’ll do

Pick, organize, and verify online customer orders for pickup or delivery, using lift truck equipment and store technology as needed. Support customers at the service desk by answering questions and calls, processing transactions and returns, checking inventory, and coordinating order readiness and future deliveries.

Requirements

Candidates need computer skills, strong time management and organizational abilities, and excellent communication, customer service, and problem-solving skills. They must be comfortable lifting merchandise and working a flexible schedule that includes evenings and weekends; lift truck experience, invoice-reading ability, and product knowledge are assets but are not required.

Benefits

• Health and Dental Benefits
• Tuition Reimbursement
• Profit Sharing
• Stock Purchase Plan
• Paid Training
• Career Development Opportunities
• 10% Overnight Shift Premium

Listed skills

• Inventory management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Problem solving · Preferred
• Time management · Preferred
• Organization · Preferred
• Planning · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Order Picking
• Order Verification
• Inventory Management
• Lift Truck Operation
• Customer Service
• Communication
• Problem Solving
• Time Management
• Organization
• Computer Skills
• Cash Register Operation
• Product Returns
• Planning
• Teamwork
• Reading Delivery Invoices
• Merchandise Handling

Job areas

• Retail
• Logistics
• Customer Service & Support

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