SUPERVISEUR, SERVICES 90, 91 ET 96

Job summary

The supervisor is responsible for leading, coaching, and motivating associates to provide exceptional customer service and achieve sales targets. They also manage department operations, including staffing, inventory control, and ensuring adherence to safety and asset protection protocols.

Job details

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Position Purpose Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results. What sets us apart? Health and Dental Benefits for Full Time associates Profit Sharing and Stock Purchase Plan Paid Training & Career Development Tuition Reimbursement The Home Depot Values that inspire team work and comradery amongst department leaders and associates What You Will Be Doing Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge Ensuring department staffing levels meet business needs Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales Maintaining 100% in stock and overhead organizational plans Investigating, resolving and escalating customer issues as appropriate Communicating store sales, event and promotional activities through rallies and weekly department meetings Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed What We Are Looking For Ability to work a flexible schedule; including days, evenings and weekends Excellent organizational, interpersonal and customer service skills Excellent decision making ability and problem solving skills 1-2 years experience as a supervisor / leading teams

What you’ll do

The supervisor is responsible for leading, coaching, and motivating associates to provide exceptional customer service and achieve sales targets. They also manage department operations, including staffing, inventory control, and ensuring adherence to safety and asset protection protocols.

Requirements

Candidates must possess 1-2 years of experience in a supervisory or team-leading role. Excellent organizational, interpersonal, and problem-solving skills are required, along with the ability to work a flexible schedule including evenings and weekends.

Benefits

• Health benefits • Dental benefits • Profit sharing • Stock purchase plan • Paid training • Career development • Tuition reimbursement

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Training · Preferred
• Product Knowledge · Preferred
• Leadership · Preferred
• Decision Making · Preferred
• Sales · Preferred
• Communication · Preferred
• Coaching · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Coaching
• Training
• Motivating
• Customer service
• Sales
• Merchandising
• Product knowledge
• Staffing
• Performance management
• Inventory management
• Problem solving
• Decision making
• Communication
• Safety standards

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sales