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Insurance Advisor (Level 1 or Level 2) - Kensington Insurance Services Ltd.

  • Burnaby, BC
  • On-site
  • Posted Oct 9, 2026
  • 1 position

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
Professional degree
Apply by
Oct 20, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

Process ICBC transactions and manage personal lines insurance quotes, endorsements, renewals, remarkets, and the office book of business. Assist clients in person and by phone, sell travel insurance, issue marriage licences, support producers, and build lasting client relationships.

Job details

Apply For This Job: Your Name Email Address Phone No. Attach your resume Upload File Max file size 10MB. Uploading... fileuploaded.jpg Upload failed. Max size for files is 10 MB. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. About The Role Kensington Insurance is looking for a motivated, customer-focused Insurance Advisor with a minimum Level 1 General Insurance License to join our team. This is a full-time, permanent role for someone who enjoys helping clients navigate their insurance needs and takes pride in delivering excellent service. If you communicate well, work effectively as part of a team, and are flexible with scheduling, including weekends, we'd like to hear from you. Work Schedule Full-time, 5 days per week Weekend availability required (Saturdays and/or Sundays) Willingness to work a variety of scheduled shifts Key Responsibilities Process ICBC transactions accurately and efficiently Provide personal lines quotes, endorsements, renewals, and remarkets Manage and maintain the office's personal lines book of business Assist walk-in clients with ICBC transactions and inquiries Answer incoming calls and respond to client questions Help clients identify and meet their insurance needs Sell travel insurance products Issue marriage licences Support producers with client service and administrative tasks Build positive, long-term client relationships Qualifications Minimum Level 1 General Insurance License (required) 2+ years of insurance industry experience preferred Experience with ICBC transactions and personal lines insurance Mandarin language skills are a strong asset Excellent communication and interpersonal skills Strong organizational and time management abilities Comfortable working both independently and as part of a team Professional, detail-oriented, and customer-focused What We Offer Competitive compensation based on experience, qualifications, and licensing Comprehensive group benefits: extended health, dental, and vision care; life insurance; and an Employee Assistance Program (EAP) A supportive, collaborative work environment Ongoing professional development and growth opportunities About Us Kensington Insurance is proud to be part of the InsureBC Group, one of the largest brokerages in British Columbia. With over 100 offices and approximately 1,000 employees, we offer a dynamic, forward-thinking work environment. In 2017, we launched one of BC's first online digital agencies, giving customers the ability to purchase a wide range of insurance products online. If you're passionate about helping people and want to build a long-term career in a stable, rewarding environment, we want to hear from you. How to Apply Email your resume to fchan@insurebc.ca and specify the position you're applying for in the subject line. Applicants must be legally authorized to work in Canada. This posting will remain open until the position is filled. We appreciate all applications; however, only shortlisted candidates will be contacted. No phone calls, please. About The Role Kensington Insurance is looking for a motivated, customer-focused Insurance Advisor with a minimum Level 1 General Insurance License to join our team. This is a full-time, permanent role for someone who enjoys helping clients navigate their insurance needs and takes pride in delivering excellent service. If you communicate well, work effectively as part of a team, and are flexible with scheduling, including weekends, we'd like to hear from you. Work Schedule Full-time, 5 days per week Weekend availability required (Saturdays and/or Sundays) Willingness to work a variety of scheduled shifts Key Responsibilities Process ICBC transactions accurately and efficiently Provide personal lines quotes, endorsements, renewals, and remarkets Manage and maintain the office's personal lines book of business Assist walk-in clients with ICBC transactions and inquiries Answer incoming calls and respond to client questions Help clients identify and meet their insurance needs Sell travel insurance products Issue marriage licences Support producers with client service and administrative tasks Build positive, long-term client relationships Qualifications Minimum Level 1 General Insurance License (required) 2+ years of insurance industry experience preferred Experience with ICBC transactions and personal lines insurance Mandarin language skills are a strong asset Excellent communication and interpersonal skills Strong organizational and time management abilities Comfortable working both independently and as part of a team Professional, detail-oriented, and customer-focused What We Offer Competitive compensation based on experience, qualifications, and licensing Comprehensive group benefits: extended health, dental, and vision care; life insurance; and an Employee Assistance Program (EAP) A supportive, collaborative work environment Ongoing professional development and growth opportunities Apply For This Job: Your Name Email Address Phone No. Attach your resume Upload File Max file size 10MB. Uploading... fileuploaded.jpg Upload failed. Max size for files is 10 MB. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Thank you! Your submission has been received! About The Role Kensington Insurance is looking for a motivated, customer-focused Insurance Advisor with a minimum Level 1 General Insurance License to join our team. This is a full-time, permanent role for someone who enjoys helping clients navigate their insurance needs and takes pride in delivering excellent service. If you communicate well, work effectively as part of a team, and are flexible with scheduling, including weekends, we'd like to hear from you. Work Schedule Full-time, 5 days per week Weekend availability required (Saturdays and/or Sundays) Willingness to work a variety of scheduled shifts Key Responsibilities Process ICBC transactions accurately and efficiently Provide personal lines quotes, endorsements, renewals, and remarkets Manage and maintain the office's personal lines book of business Assist walk-in clients with ICBC transactions and inquiries Answer incoming calls and respond to client questions Help clients identify and meet their insurance needs Sell travel insurance products Issue marriage licences Support producers with client service and administrative tasks Build positive, long-term client relationships Qualifications Minimum Level 1 General Insurance License (required) 2+ years of insurance industry experience preferred Experience with ICBC transactions and personal lines insurance Mandarin language skills are a strong asset Excellent communication and interpersonal skills Strong organizational and time management abilities Comfortable working both independently and as part of a team Professional, detail-oriented, and customer-focused What We Offer Competitive compensation based on experience, qualifications, and licensing Comprehensive group benefits: extended health, dental, and vision care; life insurance; and an Employee Assistance Program (EAP) A supportive, collaborative work environment Ongoing professional development and growth opportunities About The Role Kensington Insurance is looking for a motivated, customer-focused Insurance Advisor with a minimum Level 1 General Insurance License to join our team. This is a full-time, permanent role for someone who enjoys helping clients navigate their insurance needs and takes pride in delivering excellent service. If you communicate well, work effectively as part of a team, and are flexible with scheduling, including weekends, we'd like to hear from you. Work Schedule Full-time, 5 days per week Weekend availability required (Saturdays and/or Sundays) Willingness to work a variety of scheduled shifts Key Responsibilities Process ICBC transactions accurately and efficiently Provide personal lines quotes, endorsements, renewals, and remarkets Manage and maintain the office's personal lines book of business Assist walk-in clients with ICBC transactions and inquiries Answer incoming calls and respond to client questions Help clients identify and meet their insurance needs Sell travel insurance products Issue marriage licences Support producers with client service and administrative tasks Build positive, long-term client relationships Qualifications Minimum Level 1 General Insurance License (required) 2+ years of insurance industry experience preferred Experience with ICBC transactions and personal lines insurance Mandarin language skills are a strong asset Excellent communication and interpersonal skills Strong organizational and time management abilities Comfortable working both independently and as part of a team Professional, detail-oriented, and customer-focused What We Offer Competitive compensation based on experience, qualifications, and licensing Comprehensive group benefits: extended health, dental, and vision care; life insurance; and an Employee Assistance Program (EAP) A supportive, collaborative work environment Ongoing professional development and growth opportunities About Us Kensington Insurance is proud to be part of the InsureBC Group, one of the largest brokerages in British Columbia. With over 100 offices and approximately 1,000 employees, we offer a dynamic, forward-thinking work environment. In 2017, we launched one of BC's first online digital agencies, giving customers the ability to purchase a wide range of insurance products online. If you're passionate about helping people and want to build a long-term career in a stable, rewarding environment, we want to hear from you. How to Apply Email your resume to fchan@insurebc.ca and specify the position you're applying for in the subject line. Applicants must be legally authorized to work in Canada. This posting will remain open until the position is filled. We appreciate all applications; however, only shortlisted candidates will be contacted. No phone calls, please.

What you’ll do

Process ICBC transactions and manage personal lines insurance quotes, endorsements, renewals, remarkets, and the office book of business. Assist clients in person and by phone, sell travel insurance, issue marriage licences, support producers, and build lasting client relationships.

Requirements

A Level 1 General Insurance License is required, and at least two years of insurance industry experience is preferred. Candidates should have experience with ICBC transactions and personal lines insurance, strong communication and organizational skills, and the ability to work independently and as part of a team; Mandarin is an asset.

Benefits

  • Extended Health Insurance
  • Dental Insurance
  • Vision Care
  • Life Insurance
  • Employee Assistance Program

Listed skills

  • Customer service · Preferred
  • Communication · Preferred
  • interpersonal skills · Preferred
  • Organization · Preferred
  • Time management · Preferred
  • Teamwork · Preferred
  • Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • ICBC Transactions
  • Personal Lines Insurance
  • Insurance Quoting
  • Endorsements
  • Renewals
  • Remarketing
  • Client Service
  • Customer Relationship Management
  • Travel Insurance Sales
  • Communication
  • Interpersonal Skills
  • Organization
  • Time Management
  • Teamwork
  • Attention to Detail
  • Mandarin

Job areas

  • Customer Service & Support
  • Sales
  • Finance & Accounting
  • Administrative

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