Product Advisor - Canyon Creek Toyota

Job summary

The Product Advisor is responsible for guiding customers through the vehicle purchase journey, including conducting presentations, test drives, and managing financing options. They must also maintain accurate records in the CRM and ensure a seamless vehicle delivery experience.

Job details

Canyon Creek Toyota is seeking an energetic, driven, tech savvy, and personable individual to join our sales team as a Product Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for you! Whether you are experienced in automotive sales or looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive industry. We are open to training motivated individuals who bring strong work ethic, energy, and a passion for customer service. Schedule: This is a full-time, permanent role of 40 hours per week. Pay Range: Variable commission structure This role reports to the Sales Manager of the dealership. A day in the Life As a Product Advisor, you will be responsible for guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Toyota brand. Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries. Build rapport with customers to understand their needs and recommend suitable vehicle options. Conduct vehicle presentations and test drives. Present pricing, financing options, and assist in structuring deals in collaboration with management. Maintain accurate and consistent follow up using CRM tools to manage leads and customer relationships. Coordinate vehicle deliveries and ensure a seamless handover experience. Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends. Contribute to team success by maintaining a positive attitude and strong work ethic. Success in this role comes from consistent effort, strong follow up habits, and the ability to build trust with customers. What We're Looking For High school diploma or equivalent required. Eligible to obtain a AMVIC license. Must be available all days of the week, including evenings and weekends. Shifts will average 40 hours per week. Strong work ethic with a high level of energy and motivation to succeed. Excellent communication and interpersonal skills. Customer focused mindset with the ability to build rapport and trust. Highly organized with the ability to multi task and follow up consistently. Positive attitude and willingness to learn in a fast paced sales environment. Previous sales or customer service experience is a strong asset, but not required. What We Offer Competitive compensation plan with commission and bonus opportunities. We have premium products with highly effective prices at our high-volume location. Career growth opportunities within a large and well-established automotive group. Manufacturer and in-house training are provided. Exclusive access to vendor promotions, offers and purchase programs. Recognition and rewards program. Comprehensive benefits package. Amazing colleagues, great working environment, and a team building culture! How to Apply If this sounds like a great fit, please apply with your resume today! Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/ This role requires successful candidates to submit a satisfactory Driver’s Abstract. We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted. We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.

What you’ll do

The Product Advisor is responsible for guiding customers through the vehicle purchase journey, including conducting presentations, test drives, and managing financing options. They must also maintain accurate records in the CRM and ensure a seamless vehicle delivery experience.

Requirements

Candidates must have a high school diploma and the ability to obtain an AMVIC license. Strong communication skills, a customer-focused mindset, and availability to work evenings and weekends are required.

Benefits

• Competitive compensation plan
• Commission opportunities
• Bonus opportunities
• Career growth opportunities
• Manufacturer training
• In-house training
• Vendor promotions
• Purchase programs
• Recognition and rewards program
• Comprehensive benefits package

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Relationship Building · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• CRM Tools · Preferred
• Negotiation · Preferred
• Time management · Preferred
• Multi-Tasking · Preferred
• Product Knowledge · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Relationship building
• Communication
• Interpersonal skills
• CRM tools
• Vehicle presentation
• Negotiation
• Lead management
• Time management
• Multi-tasking
• Product knowledge
• Problem solving
• Active listening
• Professionalism
• Product Knowledge
• Rapport Building
• Energetic
• Building Trust
• Positivity
• Willingness To Learn
• Strong Work Ethic
• Automotive Sales
• Automotive Industry
• Customer Relationship Management
• Management
• Customer Service
• Interpersonal Communications
• Market Trend
• Multitasking
• Presentations
• Relationship Building
• Sales Management
• Team Building
• Technical Acumen

Job areas

• Sales
• Customer Service & Support
• Retail
• Product Advisor
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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