Volvo Product Advisor - Surrey

Jim Pattison Volvo Cars Surrey is looking for an energetic, motivated, and customer-focused Product Advisor to join our Sales team. If you enjoy working with people, have a passion for luxury vehicles, and take pride in providing excellent customer service, this could be the right opportunity for you. Volvo is known for its premium design, advanced technology, safety, and attention to detail. As a Volvo Product Advisor, you’ll play an important role in representing the brand and making sure each customer receives a professional and personalized experience from the moment they walk through our doors. Whether you have experience in automotive sales, retail, business development, or customer service, or you’re looking to start a new career, this is a great opportunity to learn, grow, and build a career in the luxury automotive industry. A Day in the Life As a Volvo Product Advisor, you’ll help customers throughout the entire vehicle purchasing process. You’ll get to know what they’re looking for, introduce them to the Volvo lineup, and help them find the right vehicle for their lifestyle and needs. Your responsibilities will include: Greet and assist customers in a friendly and professional manner, both in-store and through phone and online inquiries. Build relationships with customers and understand their vehicle needs, preferences, and budget. Present Volvo vehicles and highlight their features, design, technology, safety, and performance. Conduct vehicle demonstrations and test drives. Explain pricing, financing options, and other available products. Work with the Sales Manager to structure deals and complete transactions. Keep up with customer follow-up using our CRM system and maintain accurate customer information. Coordinate vehicle deliveries and make sure customers have a smooth and enjoyable delivery experience. Stay up to date on Volvo products, features, technology, and new model releases. Work as part of the Sales team to achieve dealership goals and maintain a positive work environment. The right person for this role understands that luxury automotive sales is about more than selling a vehicle. It’s about listening to customers, earning their trust, paying attention to the details, and making the entire experience enjoyable. What We’re Looking For Previous sales experience is preferred; automotive or luxury retail experience is an asset. A genuine interest in vehicles and the luxury automotive industry. Positive attitude and willingness to learn. High school diploma or equivalent. Eligible to obtain a VSA licence. Available to work evenings and weekends as required. The position averages 40 hours per week. Strong work ethic and motivation to succeed. Excellent communication and interpersonal skills. Comfortable speaking with customers and building relationships. Organized, reliable, and able to manage multiple customers and follow-ups. Professional appearance and attitude. A team player who enjoys working in a fast-paced environment. What We Offer Competitive commission and bonus opportunities. The opportunity to represent a premium luxury automotive brand. A strong product lineup and high-volume dealership. Career growth opportunities within a large and established automotive group. Manufacturer and in-house training. Access to employee promotions, vendor offers, and purchase programs. Recognition and rewards programs. Comprehensive benefits package. A supportive team and positive working environment. How to Apply If you’re interested in luxury vehicles, enjoy working with customers, and are looking for an opportunity to grow your career in automotive sales, we’d love to hear from you. Apply with your resume today! Visit our Careers Page to explore more opportunities: Jim Pattison Auto Group Careers Successful candidates will be required to provide a satisfactory Driver’s Abstract. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are an equal opportunity employer committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require accommodation during the recruitment process, please contact [email protected].

The Product Advisor will assist customers throughout the vehicle purchasing process, from initial inquiry to final delivery. Responsibilities include conducting vehicle demonstrations, building customer relationships, and managing sales transactions within the CRM system.

Candidates should have strong communication skills and a professional attitude, with previous sales experience preferred. Applicants must be eligible to obtain a VSA license and be available to work evenings and weekends.

• Competitive commission • Bonus opportunities • Comprehensive benefits package • Manufacturer training • In-house training • Employee promotions • Vendor offers • Purchase programs • Recognition and rewards programs

• Customer servicePreferred
• SalesPreferred
• CommunicationPreferred
• Time managementPreferred
• OrganizationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Relationship building
• Communication
• Interpersonal skills
• Vehicle demonstration
• CRM systems
• Negotiation
• Product knowledge
• Time management
• Organization
• Professionalism
• Energetic
• Positivity
• Willingness To Learn
• Strong Work Ethic
• Automotive Sales
• Automotive Industry
• Business Development
• Customer Relationship Management
• Customer Service
• Selling Techniques
• Interpersonal Communications
• Purchasing
• Purchasing Process
• Sales Management
• Demonstration Skills
• Detail Oriented

• Sales
• Retail
• Customer Service & Support
• Transportation
• Product Advisor
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week