Senior Manager, IT – Manufacturing Capabilities
The Senior Manager leads the end-to-end delivery of technology programs and projects to optimize global manufacturing operations. They are responsible for project governance, vendor execution, and ensuring the successful adoption of scalable, compliant manufacturing solutions.
- On-site
- Toronto, ON
- Posted Aug 20, 2026
- 1 position
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Job summary
Job Description Job Summary The Senior Manager, IT – Manufacturing leads end-to-end delivery of technology programs and projects that enable and optimize manufacturing operations within the global Production Execution Capability. This role partners closely with Plant Operations, and IT product/service teams to deliver scalable, compliant solutions across manufacturing sites. The position is accountable for project governance, project delivery performance (scope/schedule/cost), vendor execution, and successful adoption of solutions under manufacturing capabilities as well as being a full stack application owner. This role requires exceptional leadership and communication, with a focus on enhancing/improving project & service delivery, operational excellence and reliability, and ensuring cybersecurity compliance. Key Responsibilities Own delivery of manufacturing projects from initiation through Hypercare, ensuring on-time, on-budget execution and measurable business outcomes. Establish and lead project governance: charters, stage gates, risk/issue management, decision logs, and steering committee cadence. Drive integrated plans across IT, OT/automation, process engineering, validation, cybersecurity, and vendors; manage interdependencies across sites and systems. Ensure strong change management and readiness planning (training, SOP updates, cutover, support model) to drive adoption at the shop floor. Coordinate solution design with enterprise architecture and manufacturing standards to ensure repeatability across plants and alignment to roadmaps. Maintain appropriate documentation, testing evidence, and operational handover artifacts. Build project estimates and budgets, manage forecasts, PO spend, and benefits tracking. Develop and mentor project managers and delivery leads, promote standard delivery practices and continuous improvement. Serve as a trusted IT partner to plant leadership, communicate status, risks, and tradeoffs clearly to technical and non-technical audiences. Align global and site stakeholders on priorities, sequencing, and operational impacts. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 8 years of experience in IT, with at least 4 years in project delivery role and/or Application Management Demonstrated experience delivering solutions in manufacturing environments (discrete, process, or regulated manufacturing). Strong knowledge of manufacturing systems and integration patterns (including integration to shop floor and integration to ERP. Proven track record managing complex cross-functional stakeholders, vendors, and multi-site deployments. Expertise in project delivery methods (waterfall/hybrid/agile), governance, resource and financial management. Proven experience in a global manufacturing environment with on premise and cloud environments Working Conditions / Travel Ability to travel to manufacturing sites as needed (typically 20–30%, depending on project phase). Occasional off-hours support during cutovers or critical production windows and incidents What We Offer: · Competitive salary and benefits package. · Opportunity to work with a leading food and beverage company. · Collaborative, agile and dynamic work environment. · Professional development opportunities. · Recognition and reward for outstanding performance. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. Location(s) Amsterdam, Chicago/Aon Center, Toronto - Queen's Quay - Headquarters Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
What you’ll do
The Senior Manager leads the end-to-end delivery of technology programs and projects to optimize global manufacturing operations. They are responsible for project governance, vendor execution, and ensuring the successful adoption of scalable, compliant manufacturing solutions.
Requirements
Candidates must have a bachelor's degree in Computer Science or IT and at least 8 years of experience, including 4 years in project delivery or application management. Proven expertise in manufacturing environments, cross-functional stakeholder management, and project delivery methodologies is required.
Benefits
• Competitive salary • Professional development opportunities • Recognition and reward for outstanding performance
Listed skills
- LeadershipPreferred
- Project managementPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Project management
- Manufacturing operations
- IT delivery
- Vendor management
- Cybersecurity compliance
- Change management
- Stakeholder management
- Budget management
- Operational excellence
- System integration
- ERP integration
- OT automation
- Process engineering
- Agile methodology
- Waterfall methodology
- Leadership
- Forecasting Management
- Full Stack Development
- Solution Design
- Issue Management
- Waterfall Methodology
- Cybersecurity Compliance
- Project Delivery
- Planning
- Agile Methodology
- Application Lifecycle Management
- Automation
- Change Management
- Communication
- Computer Science
- Information Technology
- Continuous Improvement Process
- Cyber Security
- Process Engineering
- Enterprise Resource Planning
- Financial Management
- Governance
- Scalability
- Industrial Engineering
- Enterprise Architecture
- Manufacturing Operations
- Project Management
- Operational Excellence
- Operations
- Project Governance
- Reliability
- Project Estimation
Job areas
- Technology
- Management & Leadership
- Manufacturing
- Food & Beverage
- Capability Manager
- IT Manager
- Information and Communications Technology Service Managers
- Information Technology Project Managers
- Computer Occupations, All Other
Additional details
- Minimum education
- Bachelor’s degree
- Minimum experience
- 10+ years
- Posting language
- English
- Working hours
- 40 hours per week
