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the LEGO GroupVerified Job Source

Pre-Pack Team Lead

Coordinate daily activities for 15–20 team members while ensuring production meets safety, quality, and delivery standards. Monitor KPIs, conduct 5S audits, and provide troubleshooting support and employee coaching to maintain operational efficiency.

  • On-site
  • Richmond, BC
  • Posted Jul 27, 2026
  • Apply by Aug 26, 2026
  • 1 position

Job summary

Job Description The Packing Team Lead supports the daily operation of the assigned production area by coordinating employees, materials, equipment, and workflow. This role provides hands-on leadership to approximately 15–20 team members and helps maintain a safe, productive, and collaborative work environment. The Team Lead will monitor production performance, provide direction and feedback, assist with troubleshooting, support employee training, and escalate concerns when safety, quality, delivery, or staffing expectations are not being met. Responsibilities Coordinate the daily activities and assignments of approximately 15–20 production team members. Support the supervisor with workforce planning, staffing adjustments, production priorities, and shift coverage. Conduct daily team meetings and communicate production goals, safety expectations, quality concerns, and operational updates. Ensure employees follow established safety procedures, use required personal protective equipment (PPE), and participate in safety drills and activities. Immediately report and escalate accidents, incidents, safety concerns, and policy violations. Confirm that production processes are completed according to safety, quality, and delivery standards. Conduct process confirmations and 5S audits within the assigned production area. Monitor key performance indicators (KPIs) and communicate production concerns requiring additional support. Provide initial troubleshooting support and escalate equipment or production issues when necessary. Coordinate accurate shift handoffs, including equipment status, staffing, materials, production plans, changeovers, and outstanding issues. Confirm that Total Productive Maintenance (TPM) tasks and production activities are completed on schedule. Monitor delays, scrap, staffing shortages, and other issues impacting production performance. Support production operations directly when additional assistance is needed. Encourage employees to identify process improvements, eliminate waste, and improve operational efficiency. Train new employees and support the continued technical development of team members. Maintain employee training records, evaluations, and skill confirmations. Provide timely coaching and feedback while communicating employee performance concerns to the supervisor. Foster a culture of teamwork, accountability, respect, and continuous improvement. Requirements Required Qualifications Previous experience in a manufacturing, production, packing, or industrial environment. Experience leading, coordinating, or supervising teams of approximately 15–20 employees. Basic understanding of manufacturing operations and production floor management. Basic computer skills, including Microsoft Office. Strong leadership, communication, and interpersonal skills. Ability to coach, mentor, and provide constructive feedback. Strong organizational, prioritization, and time management skills. Ability to adapt quickly to changing production priorities. Strong problem-solving and troubleshooting abilities. Ability to collaborate effectively with Engineering, Quality, Maintenance, Warehouse, and Operations teams. Ability to work the assigned shift and overtime as required. Regular, reliable, and predictable attendance. Preferred Qualifications Previous Team Lead, Team Coordinator, or production leadership experience. Experience with SAP or another manufacturing management system. Knowledge of Lean Manufacturing, Continuous Improvement, TPM, or 5S methodologies. Experience monitoring production metrics related to Safety, Quality, Delivery, Cost, and People. Experience onboarding and training manufacturing employees. Demonstrated ability to motivate teams and drive continuous improvement initiatives. Benefits $25.71 per hour Weekly pay Climate-controlled manufacturing environment Medical, dental, and vision insurance 401(k) with company match Paid holidays and paid time off Career growth and advancement opportunities Ongoing training and leadership development Collaborative, safety-focused work environment Opportunity to help create products that inspire the builders of tomorrow E shift 6 00 am- 6 00pm on a 2-2-3 schedule Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What’s in it for you? Here are some of what to expect Family Care Leave – We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.” The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees. Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities. Just imagine building your dream career. Then make it real. Join the LEGO® team today.

What you’ll do

Coordinate daily activities for 15–20 team members while ensuring production meets safety, quality, and delivery standards. Monitor KPIs, conduct 5S audits, and provide troubleshooting support and employee coaching to maintain operational efficiency.

Requirements

Requires previous experience in manufacturing, production, or packing environments with proven leadership of teams of 15–20 people. Must possess strong communication, problem-solving, and organizational skills, along with basic computer proficiency.

Benefits

• Weekly pay • Climate-controlled manufacturing environment • Medical, dental, and vision insurance • 401(k) with company match • Paid holidays • Paid time off • Career growth and advancement opportunities • Ongoing training and leadership development • Family Care Leave • Life and disability insurance • Headspace App access • Colleague discount • Bonus scheme

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Leadership
  • Team Coordination
  • Manufacturing Operations
  • Production Management
  • Troubleshooting
  • Employee Training
  • Process Improvement
  • 5S
  • Lean Manufacturing
  • TPM
  • KPI Monitoring
  • Microsoft Office
  • SAP
  • Continuous Improvement
  • Safety Compliance
  • Workforce Planning

Job areas

  • Manufacturing
  • Management & Leadership
  • Logistics

Additional details

Minimum experience
2+ years
Apply by
Aug 26, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level