Transport Operations Coordinator

We are looking for a Transportation Operations Coordinator to join our Distribution Centre in Vaughan. Working onsite 5 days a week from 12:00 p.m. to 8:30 p.m., you'll play a key role in ensuring the smooth execution of daily transportation operations. As the main point of contact for drivers, you'll coordinate daily routing, support transportation activities, and help ensure on-time, efficient deliveries while maintaining excellent communication across the distribution team. What you will accomplish with us: Route outbound freight to optimize driver routes to ensure on-time, cost-effective, and safe deliveries. Manage unforeseen events (delays, weather, emergencies) by adjusting routes in real time. Resolve day-to-day issues and direction or Master Group truck drivers, escalating to Regional Lead when appropriate. Resolve day-to-day issues related to freight movement, delays, and service exceptions, escalating to Regional Lead when appropriate. Execute standardized transportation processes, KPIs, and operational routines. Communicate and follow-up with driver workforce to ensure safe, compliant, and reliable transportation execution as directed by Regional Lead. Execute fleet safety, maintenance, and compliance program record retention per enterprise standards. Ensure regional carrier representatives provide performance data per enterprise requirements. Identify continuous improvement opportunities with routing efficiencies, backhaul, and asset utilization improvements for the Regional Lead. Monitor regional performance metrics and provide regular reporting to transportation leadership Collaborate with Operations leaders and employees to enable unload and load per on-time standards. What You Bring to Our Team: Qualifications Education & Experience High School Diploma Required Skills & Experience Strong organizational and problem-solving skills, with the ability to make quick decisions. Excellent communication and teamwork abilities to collaborate across departments. Regional or multi‑site outbound transportation operations experience Private fleet and driver management experience Knowledge of Canadian transportation regulations and driver compliance requirements Strong analytical, operational, and people leadership skills Comfort using Excel, ERP systems, and digital tools for route management. Preferred Familiarity with road regulations and transport conditions. Experience with ERP, TMS, or fleet management systems Manufacturing or distribution environment experience French Language Key Competencies Operational execution Communication Problem solving Data‑driven decision making Cross‑functional collaboration Base Salary Range: $55,000 – $60,000 annually Supplemental Pay Types: Annual bonus The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations. Competitive Benefits: In addition to a rewarding career within our team, we offer Medical and dental coverage from day one, along with short and long-term disability protection Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account An employee assistance program including psychological, financial, and legal support. Access to telemedicine from the beginning of your employment. Reimbursement of professional association membership fees. Early vacation program. For more than 70 years, we've been making a difference, in every degree. At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States. Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities. Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

Coordinate daily routing and outbound freight to ensure on-time, cost-effective deliveries while managing driver activities. Monitor regional performance metrics and resolve day-to-day transportation issues and service exceptions.

Requires a high school diploma and experience in outbound transportation operations and private fleet management. Candidates must be proficient in Excel and ERP systems with a strong understanding of Canadian transportation regulations.

• Medical coverage • Dental coverage • Short-term disability protection • Long-term disability protection • Registered retirement savings plan contribution • Wellness spending account • Employee assistance program • Telemedicine • Professional association membership fee reimbursement • Early vacation program

Identified from the job description. Confirm important requirements above.

• Route Optimization
• Driver Management
• Transportation Regulations
• Problem Solving
• Communication
• Excel
• ERP Systems
• Fleet Safety
• Compliance Management
• Analytical Skills
• People Leadership
• Cross-functional Collaboration
• KPI Monitoring
• TMS
• Logistics Coordination

Minimum education

High school

Minimum experience

2+ years

Apply by

Aug 26, 2026