Client Experience Coordinator

Client Experience Coordinator (On-site) We are currently partnered with a rapidly growing Property Tech company in Calgary, seeking a Client Experience Coordinator to support their front-line team and deliver exceptional experiences for clients. This is a high-impact support role for an organized, resourceful coordinator who thrives behind the scenes to deliver an amazing client experience. Working closely with client-facing team members, you will execute administrative tasks, find tailored solutions for unique client requests, and keep operations running smoothly. What You’ll Do Task Execution and Administrative Support Complete logistics-related tasks assigned by the front-line team with high precision and speed Maintain clear operational records and log confirmations of completed tasks in internal systems Manage incoming phone calls, triaging inquiries, directing callers to the appropriate team members, or taking detailed messages Client Research and Problem Solving Conduct timely research to deliver tailored vendor recommendations and solutions for specific client requests Apply resourcefulness to solve unique challenges for clients Anticipate client needs to proactively clear hurdles before they disrupt the client experience Process and Operational Efficiency Serve as the back-of-house operational engine for client-facing team members to ensure seamless service delivery Partner with the broader customer experience team to identify bottlenecks and refine internal workflows Adapt quickly to changing daily priorities and fluctuating task volumes What You'll Bring 1 to 3 years of relevant administrative or operational support experience, ideally in a fast-paced environment Prior experience in client-facing / customer service roles Strong technical aptitude with proficiency in modern office platforms and software tools Excellent written and verbal communication skills with a professional demeanor Strong organizational habits, high attention to detail, and proven task management skills Self-motivated and capable of managing daily priorities with minimal supervision Strong collaborative instincts and a team-first mindset Bilingualism is an asset This is a great opportunity to join a growing, tech-enabled service business that is redefining the industry, playing a central role in delivering operational excellence and high-touch support to clients.

The role focuses on providing high-impact administrative and operational support to the front-line team to ensure a seamless client experience. Key duties include executing logistics tasks, conducting client research for tailored solutions, and managing internal operational records.

Candidates need 1 to 3 years of administrative or operational experience, preferably in a fast-paced or client-facing environment. Strong technical aptitude, organizational skills, and professional communication abilities are essential.

• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Operational Support
• Customer Service
• Task Management
• Client Research
• Problem Solving
• Written Communication
• Verbal Communication
• Technical Aptitude
• Office Software Proficiency
• Organization
• Attention To Detail
• Collaboration
• Triage
• Workflow Optimization

• Customer Service & Support
• Administrative
• Technology
• Software
• Logistics

Minimum experience

2+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available