Christmas Kettle Worker

Job summary

The incumbent is responsible for managing a Christmas Kettle station, ensuring the security of donations, and representing The Salvation Army in a professional manner. They must engage with potential donors, answer inquiries about ministry programs, and maintain a positive, well-groomed presence.

Job details

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Purpose Summary: The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others. Accountabilities: Incumbent may perform all, some, or similar range of duties as below. Remain at the Kettle for the full shift (until relieved), ensuring security of donations received. Respond to questions/queries from potential donors regarding SA ministries and programs. Present a positive image (well-groomed/dressed) and represent TSA well while on duty. Work with minimal supervision. Must comply with all Salvation Army policies, procedures, and associated legislation. Treat the property of The Salvation Army with due care and caution. Perform other job-related duties as assigned. FINANCIAL AND MATERIALS MANAGEMENT: Collect donations and petty cash and ensure donations are always kept secure. Working Conditions: This is a temporary casual relief position based on no standard weekly hours of work; there are no guaranteed hours Must be willing and able to work shifts that may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break. Flexibility in scheduling is required, as the hours may increase as per the Christmas Kettle Campaign operational requirements. Required to wear appropriate Salvation Army identification. Local travel may be associated with this position. Work environment is typically in malls/stores Standing for long periods will be required and exposure to cold weather. The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct. Education, Qualifications and Certifications: Completed High School or equivalent Related experience is an asset Skills and Capabilities: Excellent interpersonal skills, integrity, and adaptability. Ability to work with minimal supervision. Reliable transportation to kettle location. Able to lift 9 to 12 kgs (20 – 25 lbs.). Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Honest, courteous, and punctual; represent the organization in a positive, professional, and engaging manner. Strong customer service skills; enjoy liaising and working with people of all ages and abilities. Willingness to be flexible and work well under pressure with daily timelines and changing priorities. Ability to maintain strict confidentiality in the handling of donors, volunteer, and organizational information. Treat the property of The Salvation Army with due care and caution. Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Compensation: The target hiring range for this position is $18.25 to $21.74 with a maximum of $25.23. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

What you’ll do

The incumbent is responsible for managing a Christmas Kettle station, ensuring the security of donations, and representing The Salvation Army in a professional manner. They must engage with potential donors, answer inquiries about ministry programs, and maintain a positive, well-groomed presence.

Requirements

Candidates must have completed high school or equivalent and possess strong interpersonal and customer service skills. The role requires the physical ability to stand for long periods and lift up to 12 kg, along with the flexibility to work varied shifts including weekends.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Reliability · Preferred
• adaptability · Preferred
• interpersonal skills · Preferred
• punctuality · Preferred
• Communication · Preferred
• Physical stamina · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Interpersonal skills
• Integrity
• Adaptability
• Customer service
• Communication
• Time management
• Reliability
• Punctuality
• Confidentiality
• Physical stamina
• Influencing Skills
• Professionalism
• Lifting Ability
• Customer Service
• Interpersonal Communications
• Materials Management
• Scheduling
• Honesty

Job areas

• Social Services
• Retail
• Customer Service & Support
• Christmas Sales Assistant
• Unclassified Specialized Occupation

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