Sales Associate

Job summary

The Sales Associate contributes to meeting store sales budgets by maintaining customer service standards and managing inventory through sorting, pricing, and replenishment. They are also responsible for accurate financial transactions, maintaining store cleanliness, and adhering to safety procedures.

Job details

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: RESPONSIBILITIES AND Accountabilities: Contributes to meeting store sales budgets by maintaining customer service standards. May assist with store layout plans to attract customers including window displays and merchandise displays. Replenish inventory levels based on directions. Contributes to the control of inventory by retrieving, sorting, and pricing as per directions; protects the store from inventory shrinkage by close visual monitoring. Takes responsibility for the accurate financial transactions including credit card, debit, and cash. Perform daily cash-outs, including balancing sales and floats. Complies with all safety procedures and in/outdoor tidy maintenance guidelines. Performs janitorial duties as requested. NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties. * Supported by task list. Working Conditions: Serves in a store or warehouse, within a busy CFS ministry. The location of work may create a possibility of experiencing the following disagreeable conditions: angry/abusive people and verbal abuse, minor risk of harm, injury, illness due to physical attacks from others and/or exposure to infectious diseases. Emergency Response situations (fire, bomb threat, etc.) Dirty environment / odours (garbage, washrooms) Truck fumes Excessive noise Work schedule may impact life (weeknights and weekends) Monotonous work (repetitive tasks) Increased potential for on-site accidents (moving or sharp objects) Exposure to toxic chemicals Exposure to bodily fluids Other potentially dangerous situations (unsafe donations) Store Hours generally Monday – Saturday but require some flexibility for special events or urgent situations. Not required to travel. HEALTH & SAFETY Required to complete general orientation, including safety in the workplace training and annual review. Contributes to the safety of staff and customers (e.g. snow removal, clear fire exits, no obstacles inside/outside store/warehouse, cleans spillage). Universal precautions: wearing personal protective equipment (PPE) as required, including gloves/glasses. Use anti-fatigue mats when necessary. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct. education and experience Qualifications: The successful candidate must have completed some High School. Prior related experience, including in a warehouse or thrift store setting, is an asset. Special Licenses, Diplomas, Certifications or Requirements: Must hold or obtain a recent Criminal Records Check with Vulnerable Sector Check, satisfactory to TSA. Must receive clearance from TSA Abuse Registry Check. Required to complete WHMIS training annually. Required to complete Praesidium Academy training modules relevant to position. Current certification in First Aid / CPR, or willingness to obtain, is an asset. Experience and Skilled Knowledge Requirements: Characteristics: energetic, takes initiative, team player, organized and productive. Creative and flexible with the ability to adapt based on team, program, and service needs. Skills and Capabilities: The performance of the job requires physical dexterity; frequently sitting for long periods of time, twisting, bending, crouching, reaching, reaching overhead, pushing and pulling, lifting and kneeling and lifting up to 25lbs. May on occasion be required to lift, move, or transport weights up to 50lbs. Attention to detail and the ability to follow directions and well-defined steps. Compensation: The target hiring range for this position is $18.25 to $21.04 with a maximum of $23.82. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

What you’ll do

The Sales Associate contributes to meeting store sales budgets by maintaining customer service standards and managing inventory through sorting, pricing, and replenishment. They are also responsible for accurate financial transactions, maintaining store cleanliness, and adhering to safety procedures.

Requirements

Candidates must have completed some high school and possess the physical ability to lift up to 50lbs. Additionally, the role requires obtaining a Criminal Records Check with a Vulnerable Sector Check and completing mandatory safety and abuse prevention training.

Listed skills

• Customer service · Preferred
• Inventory management · Preferred
• Cash handling · Preferred
• Safety Compliance · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred
• Organization · Preferred
• adaptability · Preferred
• First Aid · Preferred
• CPR · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Inventory management
• Cash handling
• Merchandising
• Sales support
• Janitorial duties
• Safety compliance
• Physical dexterity
• Attention to detail
• Teamwork
• Organization
• Productivity
• Adaptability
• First Aid
• CPR
• Influencing Skills
• Detail Oriented
• Warehousing
• Sales
• Professionalism
• Customer Service
• Energetic
• Balancing (Ledger/Billing)
• Proactivity
• Personal Protective Equipment
• Emergency Response
• Infectious Diseases
• Safety Procedures
• Snow Removal
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Sorting
• Workplace Hazardous Materials Information Systems
• Merchandise Displays
• Travel Health

Job areas

• Retail
• Customer Service & Support
• Social Services
• Sales
• Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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