Thrift Store Sales Associate

Job summary

The Thrift Store Sales Associate is responsible for providing excellent customer service, processing incoming donations, and maintaining a clean and organized store environment. They also assist with cash handling duties and ensure the store remains safe and compliant with health and safety regulations.

Job details

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: POSITION PURPOSE SUMMARY: The Thrift Store Clerk provides service to customers, sort incoming product and assists in the ongoing retail operations of The Salvation Army Lethbridge Thrift Store. ACCOUNTABILITIES: The incumbent may perform all, some, or similar range of duties. Operations Assist with donation drop offs, unloading donations from vehicles, providing customer service to the customer donating goods to the store Processing donations – assist with cleaning, assessing, testing and pricing donated goods Cleaning & Organizing – maintaining a clean and organized production areas as well as store front. This includes, but is not limited to, sweeping, mopping, keeping donated items tidy, washing room cleaning, organizing store front to maintain a tidy-well kept area. Cash handling – assist as required with cashier duties. This will include greeting customers in a friendly manner, assisting customers with questions about items or the store, creating a fun welcoming environment, and ringing items through the till. Health & Safety Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store). Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Perform other position related duties. WORKING CONDITIONS: Typically in a store and warehouse environment Ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required Ability to lift/move up to 50 pounds on a regular basis EDUCATION AND EXPERIENCE REQUIREMENTS: • Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered. Education, Qualification & Certifications: Completion of some high school course work. Alternative combinations of education and experience may be considered. A satisfactory Criminal Record Check, as determined by The Salvation Army in its discretion, is required as a condition of employment. Experience and Skilled Knowledge Requirements: Prior related experience in retail and knowledge of lifting guidelines is an asset Brand awareness would be a definite asset. Skills and Capabilities: Customer service skills Good interpersonal and communication skills (oral). Attention to detail. Self-motivated/disciplined. Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment. Physically capable of lifting/carrying up to 50 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of products. Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Compensation: The target hiring range for this position is $16.82 to $21.03 with a maximum of $25.23. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

What you’ll do

The Thrift Store Sales Associate is responsible for providing excellent customer service, processing incoming donations, and maintaining a clean and organized store environment. They also assist with cash handling duties and ensure the store remains safe and compliant with health and safety regulations.

Requirements

Candidates should have some high school coursework and the physical ability to lift up to 50 pounds regularly. Prior retail experience and knowledge of lifting guidelines are considered assets for this role.

Listed skills

• Customer service · Preferred
• Retail operations · Preferred
• Cash handling · Preferred
• Cleaning · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail operations
• Cash handling
• Donation processing
• Cleaning
• Organization
• Interpersonal skills
• Communication skills
• Attention to detail
• Self-motivation
• Teamwork
• Lifting
• Health and safety compliance
• Retail Operations
• Cash Handling
• Influencing Skills
• Lifting Ability
• Snow Removal
• Self-Motivation
• Brand Awareness
• Customer Service
• Communication
• Mopping
• Warehousing
• Operations
• Retail Sales
• Loading And Unloading
• Greeting Customers
• Detail Oriented

Job areas

• Retail
• Customer Service & Support
• Social Services
• Thrift Store Manager
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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