Administration/Project Coordinator

Job summary

Provide administrative, financial, and project coordination support to the Youth Department, including managing records, communications, meetings, events, and departmental processes. Support engagement by maintaining website and social media content and creating branded materials, while improving departmental resources and workflows.

Job details

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description Position Purpose The Administrative & Projects Coordinator provides administrative and project coordination support to the Territorial Youth Secretaries and the Youth Department. The position coordinates departmental processes, administration, projects, events, and resources. The position also supports departmental communications and engagement through aiding website and social media management & graphic design. Key Accountabilities Provide comprehensive administrative support to the Youth Department, managing correspondence, calendars, meetings, travel arrangements, and day-to-day office operations. Coordinate meeting and event logistics, including scheduling, registrations, accommodations, materials, participant communications, and follow-up to ensure seamless delivery. Maintain accurate, organized, and confidential departmental records, documentation, and resources while ensuring accessibility and compliance with retention requirements. Administer departmental financial processes, including invoices, expense claims, reconciliations, deposits, tuition payments, cheque requests, and financial system transactions. Coordinate departmental projects and initiatives by managing timelines, deliverables, stakeholder communications, and follow-up activities to support successful outcomes. Collaborate with internal and external stakeholders to gather requirements, monitor progress, resolve issues, and support continuous improvement of programs and processes. Develop and distribute departmental communications, presentations, resources, and promotional materials to support program delivery and engagement. Manage website and social media content, ensuring information remains accurate, current, accessible, and aligned with departmental objectives. Design and produce branded print and digital materials while maintaining visual consistency across departmental communications and resources. Coordinate and enhance departmental policies, procedures, manuals, forms, and resource management practices, identifying opportunities to improve workflows, efficiency, and organizational effectiveness. Education And Experience Qualifications Post-secondary diploma (minimum two-year program) in Business Administration, Office Administration, Communications, Graphic Design, or a related field. Emergency First Aid with CPR Level A or C certification from an approved provider, or willingness to obtain certification upon hire. Minimum 3 years of experience in an administrative, secretarial, customer service, or project coordination role; experience within a non-profit environment is an asset. Demonstrated proficiency in Microsoft Office Suite, with the ability to prepare professional documents, presentations, spreadsheets, and reports. Working knowledge of community-based resources and experience building relationships with government, community, and social service organizations. Strong communication, organizational, and decision-making skills, with the ability to manage multiple priorities, coordinate deadlines, and maintain attention to detail. Demonstrated ability to exercise sound judgment, maintain confidentiality, and uphold the highest standards of integrity and professional ethics. Proven ability to work independently and collaboratively in a team environment while providing exceptional service to internal and external stakeholders. Bilingualism (English/French), graphic design training or experience, and team lead experience are considered assets. Valid driver's licence and satisfactory driver's abstract (where travel is required), ability to lift up to 20 lbs. occasionally, and successful completion of a satisfactory criminal record background check. Compensation The target hiring range for this position is $50,897.60 to $63,627.20 with a maximum of $76,356.80. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

What you’ll do

Provide administrative, financial, and project coordination support to the Youth Department, including managing records, communications, meetings, events, and departmental processes. Support engagement by maintaining website and social media content and creating branded materials, while improving departmental resources and workflows.

Requirements

A post-secondary diploma in business administration, office administration, communications, graphic design, or a related field is required, along with at least three years of relevant administrative, customer service, or project coordination experience. Candidates should be proficient in Microsoft Office, communicate and organize effectively, maintain confidentiality, and hold or be willing to obtain Emergency First Aid with CPR Level A or C; a valid driver's licence and satisfactory background check are also required where applicable.

Listed skills

• Time management · Preferred
• Project Coordination · Preferred
• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Graphic Design · Preferred
• Microsoft Office · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Project Coordination
• Event Coordination
• Financial Administration
• Microsoft Office
• Stakeholder Communication
• Records Management
• Website Management
• Social Media Management
• Graphic Design
• Written Communication
• Organization
• Confidentiality
• Time Management
• Process Improvement
• Customer Service

Job areas

• Administrative
• Management & Leadership
• Creative & Media
• Finance & Accounting
• Social Services

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