EWR - Temporary Shelter Worker

Job summary

Maintain a safe and secure shelter environment by monitoring residents, conducting check-ins, responding to crises, and providing emotional support and advocacy. Manage assigned residents’ case plans and documentation, coordinate intake, discharge, and programming, and liaise with community partners and other stakeholders.

Job details

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description Extreme weather Response Worker. Casual temporary position from November 1, 20256 - April 1, 2027. Applicants must be available for a minimum of three shifts a week which are 7:00 pm - 7:00 am. Position Purpose Summary The Emergency Weather Response worker provides a safe and secure environment for residents and visitors. Characteristic Job Duties The incumbent is responsible for the following range of job duties, typical of the job class: Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation complete all reports required by the funder and The Salvation Army Coordinates and facilitates resident programming as required Performs intake and discharge procedures for clients/residents as assigned Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required Distributes funds to residents in accordance with established policies guidelines Engages in the development of inter-personal relationships that promote dignity and respect Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behavior Liaises with Police, funders, court personnel, community agencies, families, and other staff members Provides orientation to newly hired staff, volunteers, students Performs other duties as assigned Working Conditions The incumbent’s work environment is typically in a shelter and/or in treatment facilities. The Incumbent Will Work Under The Following Disagreeable Conditions Dealing with angry people Abusive people Verbal abuse Isolation Work schedule affecting lifestyle Exposure to drugs and alcohol The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to: Physical attacks by others Exposure to infectious diseases Exposure to bodily fluids and bodily waste Sharp objects Other dangerous situations Education And Certifications Addictions Counselling Courses Social services Diploma or related Diploma or Degree Minimum one year Experience in frontline social service work Grade 12 education or equivalent A clear vulnerable sector screening A clean drivers abstract Criminal Record Check CPR, First Aid and Non-Violent Crisis Training an asset Completion of our online Armatus Abuse Training and required Health and Safety training Preferred Skills/Capabilities Strong service ethic and a friendly disposition with the public Adaptability to change and frequent interruptions Team oriented and able to take initiative Minimum on call availability required Willingness to work with people from diverse cultural backgrounds The performance of the job requires high amounts of keyboarding/Manual record keeping, and occasionally lifting/packing clients/residents property/personal effects and engaging in recreational activities. The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking and reading. Ability to work in a fast paced environment, to meet deadlines and cope with stressful situations. Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Hours Casual shifts 7:00 pm – 7:00 am and/or 6:00 am – 10:00 am November 1, 2026 to April 1 20257 MUST be available for 3 shifts per week for Extreme Weather Response Compensation The target hiring range for this position is $23.12 to $23.48 with a maximum of $23.83. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

What you’ll do

Maintain a safe and secure shelter environment by monitoring residents, conducting check-ins, responding to crises, and providing emotional support and advocacy. Manage assigned residents’ case plans and documentation, coordinate intake, discharge, and programming, and liaise with community partners and other stakeholders.

Requirements

Requirements include Grade 12 education or equivalent, at least one year of frontline social service experience, and a clear vulnerable sector screening and criminal record check. A social services or related diploma or degree and addictions counselling coursework are listed; CPR, First Aid, and Non-Violent Crisis Training are assets, and applicants must be available for at least three shifts per week.

Listed skills

• Teamwork · Preferred
• First Aid · Preferred
• crisis intervention · Preferred
• adaptability · Preferred
• case management · Preferred
• Emotional support · Preferred
• Multitasking · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Monitoring
• Case Management
• Crisis Intervention
• Emotional Support
• Advocacy
• Intake and Discharge Procedures
• Documentation and Record Keeping
• Resident Programming
• Conflict Management
• Community Liaison
• Interpersonal Communication
• Teamwork
• Adaptability
• Multitasking
• First Aid
• Non-Violent Crisis Intervention

Job areas

• Social Services
• Security & Safety

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