TT

The Travel Corporation

Verified Job Source

At TTC, our purpose is to enrich lives by connecting people & places.

Costa Mesa, California

Travel Arrangements
1,001โ€“5,000 people

About

At The Travel Corporation, we believe travel has the power to enrich lives, broaden perspectives and create meaningful connections. For more than a century, we've been creating exceptional travel experiences that bring people and places together. Today, our family of travel brands helps millions of guests explore the world in ways that suit their passions, interests and travel styles. From guided holidays and luxury river cruises to adventure travel, sightseeing, destination management and tailor-made journeys, our brands include ๐“๐ซ๐š๐Ÿ๐š๐ฅ๐ ๐š๐ซ, ๐ˆ๐ง๐ฌ๐ข๐ ๐ก๐ญ ๐•๐š๐œ๐š๐ญ๐ข๐จ๐ง๐ฌ, ๐‚๐จ๐ฌ๐ญ๐ฌ๐š๐ฏ๐ž๐ซ, ๐‚๐จ๐ง๐ญ๐ข๐ค๐ข, ๐‹๐ฎ๐ฑ๐ฎ๐ซ๐ฒ ๐†๐จ๐ฅ๐, ๐”๐ง๐ข๐ฐ๐จ๐ซ๐ฅ๐ ๐๐จ๐ฎ๐ญ๐ข๐ช๐ฎ๐ž ๐‘๐ข๐ฏ๐ž๐ซ ๐‚๐ซ๐ฎ๐ข๐ฌ๐ž๐ฌ, ๐€๐€๐“ ๐Š๐ข๐ง๐ ๐ฌ, ๐ˆ๐ง๐ฌ๐ฉ๐ข๐ซ๐ข๐ง๐  ๐‰๐จ๐ฎ๐ซ๐ง๐ž๐ฒ๐ฌ, ๐€๐๐ฏ๐ž๐ง๐ญ๐ฎ๐ซ๐ž ๐–๐จ๐ซ๐ฅ๐, ๐‡๐ข๐ ๐ก๐ฅ๐š๐ง๐ ๐„๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ž๐ซ ๐“๐จ๐ฎ๐ซ๐ฌ, ๐„๐ฏ๐š๐ง ๐„๐ฏ๐š๐ง๐ฌ, ๐‡๐š๐ ๐ ๐ข๐ฌ ๐€๐๐ฏ๐ž๐ง๐ญ๐ฎ๐ซ๐ž๐ฌ, ๐ƒ๐ž๐ฌ๐ญ๐ข๐ง๐š๐ญ๐ข๐จ๐ง ๐€๐ฌ๐ข๐š, ๐€๐Ÿ๐ซ๐ข๐œ๐š๐ง ๐“๐ซ๐š๐ฏ๐ž๐ฅ, ๐ˆ๐ง๐œ., ๐‹๐ข๐จ๐ง ๐–๐จ๐ซ๐ฅ๐ ๐“๐ซ๐š๐ฏ๐ž๐ฅ, ๐’๐„๐ˆ๐“ ๐“๐จ๐ฎ๐ซ๐ฌ ๐š๐ง๐ ๐๐ซ๐ž๐ง๐๐š๐ง ๐•๐š๐œ๐š๐ญ๐ข๐จ๐ง๐ฌ. While each brand has its own unique story, we're united by a shared purpose: To enrich lives by connecting people and places. Behind every journey is a global team of passionate people across operations, guest experience, sales, marketing, technology, product, finance and corporate functions. Together, we help create unforgettable moments for both our guests and one another. Everything we do is guided by our values: ๐•๐š๐ฅ๐ฎ๐ž ๐„๐ฏ๐ž๐ซ๐ฒ ๐•๐จ๐ข๐œ๐ž We put people first and believe every voice matters. ๐€๐œ๐ญ ๐–๐ข๐ญ๐ก ๐ˆ๐ง๐ญ๐ž๐ ๐ซ๐ข๐ญ๐ฒ We do what's right, even when it's difficult. ๐„๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ž ๐๐ž๐ฒ๐จ๐ง๐ ๐๐จ๐ฎ๐ง๐๐š๐ซ๐ข๐ž๐ฌ We're curious, ambitious and always looking ahead. ๐Ž๐ฐ๐ง ๐“๐ก๐ž ๐Ž๐ฎ๐ญ๐œ๐จ๐ฆ๐ž We take responsibility and deliver with pride. ๐’๐ฎ๐œ๐œ๐ž๐ž๐ ๐“๐จ๐ ๐ž๐ญ๐ก๐ž๐ซ We collaborate openly and achieve more as one team. Whether you're looking for your next adventure or your next career opportunity

Open positions

Contact Centre Service Agent (BC/AB - Remote)

Remote ยท Calgary, Alberta, Canada, Edmonton, Alberta, Canada

Provide high-quality support to guests while identifying opportunities for upselling additional products. Maintain accurate records of interactions in the CRM and build long-term loyalty through personalized engagement.

Contact Centre Sales Agent (Remote - BC/AB)

Remote ยท Banff, Alberta, Canada, Calgary, Alberta, Canada, Canmore, Alberta, Canada, Edmonton, Alberta, Canada, Kelowna, British Columbia, Canada

Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a consultative sales approach. Manage your sales pipeline in Salesforce while driving revenue across B2C and B2B channels.

Product Manager, Africa

On-site

The Product Manager is responsible for designing, sourcing, and managing a portfolio of luxury and premium African travel itineraries. This role involves negotiating with suppliers, developing pricing strategies, and collaborating with sales and marketing teams to ensure product performance and profitability.

Senior Insights Analyst

On-site ยท Toronto

The Senior Insights Analyst supports global contact centre reporting and analytics across sales, service, and workforce performance. They are responsible for developing scalable reporting solutions in Snowflake and Power BI to provide actionable business insights to leadership.

Contact Center Service Performance Leader

On-site

The Contact Center Service Performance Leader is responsible for coaching and developing a high-performing team to meet customer satisfaction and operational targets. They utilize performance data and quality insights to drive continuous improvement and ensure a customer-centric service culture.

Contact Centre Service Agent (BC/AB - Remote)

Remote ยท Calgary, Alberta, Canada, Edmonton, Alberta, Canada, Vancouver, British Columbia, Canada, Victoria, British Columbia, Canada

The Contact Center Service Agent will deliver high-quality support while identifying opportunities to enhance the guest experience through product upselling. Responsibilities include managing guest interactions via CRM tools and resolving inquiries to ensure high satisfaction.

Tour Director

On-site ยท Calgary

Manage trip logistics and day-to-day operations for up to 52 guests while ensuring safety and a seamless travel experience. Provide exceptional customer service and deliver enlightening commentary as a regional expert throughout the trip.

Contact Center Sales Agent (Remote - NS)

Remote ยท Amherst, Nova Scotia, Canada, Bridgewater, Nova Scotia, Canada, Dartmouth, Nova Scotia, Canada, Halifax, Nova Scotia, Canada, Kentville, Nova Scotia, Canada

Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a consultative sales approach. Manage your sales pipeline in Salesforce while driving revenue across B2C and B2B channels.

Contact Centre Service Agent (NS - Remote)

Remote ยท Amherst, Nova Scotia, Canada, Antigonish, Nova Scotia, Canada, Dartmouth, Nova Scotia, Canada, Halifax, Nova Scotia, Canada, New Glasgow, Nova Scotia, Canada

The Contact Centre Service Agent will provide high-quality support to guests while identifying opportunities for upselling additional products. They are responsible for managing guest interactions in the CRM, resolving inquiries, and building long-term relationships with partners and repeat guests.

Contact Centre Sales Agent (Remote - BC/AB)

Remote ยท Banff, Alberta, Canada, Calgary, Alberta, Canada, Canmore, Alberta, Canada, Edmonton, Alberta, Canada, Kelowna, British Columbia, Canada

Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a consultative sales approach. Manage your sales pipeline in Salesforce while driving revenue across B2C and B2B channels.

Contact Centre Service Agent (ON - Remote)

Remote ยท Brampton, Ontario, Canada, Hamilton, Ontario, Canada, Kitchener, Ontario, Canada, London, Ontario, Canada, Mississauga, Ontario, Canada

The agent will provide high-quality support to guests while identifying opportunities for upselling additional products. They are responsible for managing CRM data, resolving guest inquiries, and building long-term loyalty through personalized service.

Contact Centre Sales Agent (ON - Remote)

Remote ยท Brampton, Ontario, Canada, Hamilton, Ontario, Canada, Kitchener, Ontario, Canada, London, Ontario, Canada, Mississauga, Ontario, Canada

The Contact Centre Service Agent will convert qualified leads into bookings by engaging with guests through phone, email, and chat using a consultative sales approach. They are responsible for managing their sales pipeline in Salesforce and driving revenue across B2C and B2B channels while maintaining high service standards.

Senior Insights Analyst

On-site ยท Toronto

The Senior Insights Analyst supports global contact centre reporting and analytics across sales, service, and workforce performance. The role involves developing scalable reporting solutions in Snowflake and Power BI to provide actionable insights for operational leadership.

Senior Insights Analyst

On-site ยท Toronto

The Senior Insights Analyst supports global contact centre reporting and analytics across sales, service, and workforce performance. The role involves developing scalable reporting solutions in Snowflake and Power BI to provide actionable insights for operational leadership.

Customer Retention Specialist (Remote)

Remote ยท Toronto, Ontario, Canada

The Customer Retention Specialist will resolve impacted bookings and lead de-escalation during high-pressure customer situations. They will also drive revenue through cross-selling and upselling opportunities while maintaining strong relationships with customers and trade partners.

Customer Retention Specialist (Remote)

Remote ยท Toronto, Ontario, Canada

The Customer Retention Specialist will resolve impacted bookings and lead de-escalation during high-pressure customer situations. They will also promote cross-brand opportunities and provide tailored rebooking solutions to enhance customer loyalty.

Tour Director

On-site ยท Calgary

Manage trip logistics and day-to-day operations for up to 52 guests while ensuring safety and a seamless travel experience. Provide exceptional customer service and deliver engaging, informative commentary as a regional expert.