At TTC, our purpose is to enrich lives by connecting people & places.
Costa Mesa, California
At TTC, our purpose is to enrich lives by connecting people & places. We are guided by five core values that reflect not only who we are today, but also the behaviours that will lead us forward. Value Every Voice We put people first. From our guests to our colleagues and the communities we visit, we care about every journey. Act With Integrity We do what’s right, even when it’s hard. We are responsible, honest, and fair. Explore Beyond Boundaries We’re driven by curiosity. We challenge what’s familiar and keep finding bolder and better ways forward. Own the Outcome We take responsibility for our decisions and how they shape the journey. We deliver with pride, always. Succeed Together We’ve got each other’s backs. We share openly, listen well, and deliver as one team.
On-site · Toronto
The Senior Insights Analyst supports global contact centre reporting and analytics across sales, service, and workforce performance. The role involves developing scalable reporting solutions in Snowflake and Power BI to provide actionable insights for operational leadership.
On-site · Toronto
The Senior Insights Analyst supports global contact centre reporting and analytics across sales, service, and workforce performance. The role involves developing scalable reporting solutions in Snowflake and Power BI to provide actionable insights for operational leadership.
Remote · Toronto, Ontario, Canada
The Customer Retention Specialist will resolve impacted bookings and lead de-escalation during high-pressure customer situations. They will also drive revenue through cross-selling and upselling opportunities while maintaining strong relationships with customers and trade partners.
Remote · Toronto, Ontario, Canada
The Customer Retention Specialist will resolve impacted bookings and lead de-escalation during high-pressure customer situations. They will also promote cross-brand opportunities and provide tailored rebooking solutions to enhance customer loyalty.
On-site · Calgary
Manage trip logistics and day-to-day operations for up to 52 guests while ensuring safety and a seamless travel experience. Provide exceptional customer service and deliver engaging, informative commentary as a regional expert.
