Sales Associate

Job summary

Provide excellent customer service, assist customers with purchases and product information, and help ensure customer satisfaction. Support shipments and merchandising, maintain shelves and displays, handle and balance cash, and follow workplace health, safety, and security rules.

Job details

We are currently looking for a new extraordinary teammate to join us at The Wine Shop . We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers. We are looking for a teammate with... Demonstrated guest/customer service excellence focus Experience working with computer-based point of sale systems and handling cash an asset 2 years of customer service experience required Smart Serve Certification Working knowledge of Windows application including Word, Excel and Outlook Flexibility to work days, evenings, weekends and holidays Ability to consistently lift 40lbs on a regular basis This teammate will be accountable for... Ensuring total customer satisfaction and outstanding customer service is provided to every customer Assist customers with their purchases and provides them with product information when required Assists with product shipments and merchandising, including light cleaning of shelves and display units Handle cash and accurately balance the till Complies with Health and Safety rules & Security within the workplace Team player who contributes equally to the team's efforts.

What you’ll do

Provide excellent customer service, assist customers with purchases and product information, and help ensure customer satisfaction. Support shipments and merchandising, maintain shelves and displays, handle and balance cash, and follow workplace health, safety, and security rules.

Requirements

Requires two years of customer service experience, a Smart Serve Certification, and a demonstrated focus on customer service; experience with point-of-sale systems and cash handling is an asset. Candidates should have working knowledge of Windows, Word, Excel, and Outlook, be flexible to work days, evenings, weekends, and holidays, and be able to regularly lift 40 pounds.

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Point-of-sale systems · Preferred
• Cash handling · Preferred
• Product Knowledge · Preferred
• Teamwork · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Point-of-Sale Systems
• Cash Handling
• Cash Reconciliation
• Product Knowledge
• Merchandising
• Teamwork
• Windows Applications
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Health and Safety Compliance
• Workplace Security
• Physical Lifting

Job areas

• Retail
• Sales
• Customer Service & Support
• Food & Beverage

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