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the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco logo

Cell Phone Advisor

  • Toronto, ON
  • On-site
  • Posted Oct 2, 2026
  • 1 position

$65,000–$80,000 / year

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

Advise Costco members on cell phone products and services, connecting with customers to understand their needs. Recommend suitable solutions while delivering a high standard of customer service and sales performance.

Job details

Why You’ll Love Working Here Mission: We are NOT looking to hire "just any" retail employee. We are only looking for Best of the Best candidates. Caution : Only serious candidates need apply. This posting is for an existing vacancy. About Us At The Wireless Kiosk @ Costco, we are proud to be Canada’s #1 retailer of cell phones, operating in every Costco warehouse nationwide. Costco is the 18th largest company in the world, and our team has the unique privilege of serving their members—some of the most engaged, affluent and loyal consumers in the country. So if we are serving the best, it stands to reason that we only hire the Best of the Best. Why This Role Hits Differently Backed by Industry Giants Bell. Rogers. Costco. Apple. Samsung. Google. Backed by the scale, stability, and opportunities offered by the Bell and Rogers organizations. New: Maternity Leave Top-Up Program We're proud to introduce a new benefit designed to support employees during one of life's most important milestones. Our Maternity Leave Top-Up Program provides additional financial support so you can focus on what matters most: your growing family. Your Results = Your Pay Competitive, industry-leading earning potential: $65,000 - $80,000, with top performers earning upwards of $80,000. Our standards and expectations are high. We ask a lot but also pay a lot. Growth, the Right Way Every Sales Manager in our business started as an Advisor Structured training. Ongoing coaching. Real progression. Benefits That Actually Matter Full health & dental, RRSP matching, and Employee & Family Assistance Program. Wireless Experience NOT Preferred. Your Playground How You'll Shine We prefer candidates who have worked outside of the cell phone industry Preference given to candidates with superior communication skills, ability to connect with customer and a solution-oriented outlook. If you decide to apply, please be prepared to prove why you deserve to join our team as a “best of the best” candidate. Should you be fortunate enough to be selected for a pre-screen interview, advanced preparation/homework is strongly recommended. We are a serious team who are only interested in serious applicants. Applicants must be legally authorized to work in Canada. We do not provide immigration sponsorship (e.g., LMIA/work permits) for this role. the WIRELESS kiosk @Costco and le kiosque SANS-FIL @ Costco encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

What you’ll do

Advise Costco members on cell phone products and services, connecting with customers to understand their needs. Recommend suitable solutions while delivering a high standard of customer service and sales performance.

Requirements

Applicants must be legally authorized to work in Canada; immigration sponsorship is not provided. Strong communication, customer connection, and solution-oriented skills are preferred, while prior wireless industry experience is not preferred.

Benefits

  • Maternity Leave Top-Up Program
  • Health Insurance
  • Dental Insurance
  • RRSP Matching
  • Employee and Family Assistance Program

Listed skills

  • Sales · Preferred
  • Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Communication
  • Customer Connection
  • Solution-Oriented Thinking
  • Sales

Job areas

  • Sales
  • Retail
  • Customer Service & Support

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