Network Operations Engineer
Lead troubleshooting and service restoration for complex network incidents across LAN, WAN, and Cloud domains. Support retail store network infrastructure, including new store openings and maintenance activities.
- On-site
- Vancouver, BC
- Posted Aug 26, 2026
- Apply by Sep 25, 2026
- 1 position
More jobs you can apply to directly
Similar opportunities posted by employers hiring on Jobs.ca, with no external application form.
Job summary
Role: Network Operations Engineer Location: Vancouver, B.C(Onsite) Responsibilities: Incident Management & Service Restoration Lead troubleshooting of complex network incidents. Diagnose and restore services across LAN, WAN, Wireless, SD-WAN, Cloud, Security and ISP domains. Own incidents from investigation through restoration and closure. Participate in Major Incident response activities. Coordinate vendors, carriers, ISPs and service providers. Retail Network Operations Support retail store network infrastructure and connectivity. Support WAN circuits, ISP services, wireless and SD-WAN environments. Support New Store Openings (NSO) and store migrations. Coordinate Smart Hands and Field Services activities. Problem Management Participate in Root Cause Analysis activities. Identify recurring incidents and operational trends. Recommend runbook and process improvements. Change & Maintenance Execute approved network changes. Support upgrades, patching and maintenance windows. Validate implementation success and rollback readiness. Required Skills: 8+ years of Network Operations or Enterprise Network Support experience Experience supporting retail, distribution center and corporate environments Strong troubleshooting, analytical and communication skills Experience supporting geographically distributed enterprise environments Technical Skills Cisco Routing & Switching, Cisco Meraki, SD-WAN, Palo Alto Firewalls, Zscaler, Infoblox, Azure Networking, AWS Networking, SolarWinds, Datadog, Splunk, ServiceNow, Wireshark, ISP/Carrier troubleshooting. Preferred Qualifications CCNA or CCNP Enterprise ITIL Foundation Azure or AWS networking experience Python or PowerShell exposure Juniper and Fortinet experience considered an asset Regards Praveen Kumar Talent Acquisition Group – Strategic Recruitment Manager [email protected]| Themesoft Inc
What you’ll do
Lead troubleshooting and service restoration for complex network incidents across LAN, WAN, and Cloud domains. Support retail store network infrastructure, including new store openings and maintenance activities.
Requirements
Requires 8+ years of experience in Network Operations or Enterprise Network Support, specifically within retail or corporate environments. Proficiency with Cisco, Palo Alto, and cloud networking is essential.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Cisco Routing & Switching
- Cisco Meraki
- SD-WAN
- Palo Alto Firewalls
- Zscaler
- Infoblox
- Azure Networking
- AWS Networking
- SolarWinds
- Datadog
- Splunk
- ServiceNow
- Wireshark
- ISP Troubleshooting
- Incident Management
- Problem Management
Job areas
- Technology
- Engineering
- Retail
- Customer Service & Support
Additional details
- Minimum education
- Professional degree
- Minimum experience
- 8+ years
- Apply by
- Sep 25, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available