Parts Coordinator

Job summary

The Parts Coordinator is responsible for sourcing, kitting, and managing parts inventory to support internal technicians and external customers. They ensure shop efficiency by maintaining accurate inventory levels and coordinating daily parts requirements for service operations.

Job details

PARTS COORDINATOR Full-Time Hourly Operations – Truck Body Division Edmonton, AB INTRODUCTION If you're organized, detail-oriented, and enjoy helping technicians and customers find the right parts to keep trucks working, we'd like to meet you. Thermo King Western's Truck Body Division is seeking a Parts Coordinator to support our growing service and installation operation. You'll play a key role in ensuring our technicians have the right parts when they need them while providing outstanding support to customers purchasing parts for a wide range of vocational truck equipment. Our Truck Body Division represents industry-leading manufacturers including service bodies, van bodies, VMAC air compressors, Miller welders and generators, vehicle-mounted cranes, liftgates, lighting systems, shelving, and many other commercial truck accessories and equipment. WHO YOU ARE You take pride in being dependable, organized, and proactive. You're someone who enjoys solving problems, staying organized, and helping both customers and technicians succeed. You understand that accurate inventory, prompt communication, and attention to detail are essential to delivering exceptional customer service. You enjoy working with people, learning technical products, and taking ownership of your work. WHAT YOU'LL DO * Provide parts support to internal technicians and external customers * Identify, source, and sell parts for service bodies, van bodies, VMAC systems, vehicle-mounted cranes, Miller equipment, liftgates, lighting, accessories, and related truck equipment * Coordinate daily parts requirements for scheduled and emergency service work * Stage and kit parts for technicians in advance of scheduled work to maximize shop efficiency and minimize downtime * Receive, inspect, and accurately process incoming inventory * Maintain inventory accuracy through system updates, cycle counts, and proper organization * Track backorders and communicate order status and expected delivery dates * Proactively contact customers from time to time to discuss upcoming projects, identify anticipated parts requirements, and help ensure they have what they need before the work begins * Work closely with the Service Coordinator, technicians, vendors, and management to ensure efficient workflow * Maintain a clean, organized, and professional parts department * Contribute to continuous improvement initiatives and support a positive team culture SKILLS & QUALIFICATIONS * Previous experience in an automotive, heavy-duty, commercial truck, industrial, or equipment parts environment is preferred * Strong organizational skills and attention to detail * Excellent customer service and communication skills * Comfortable working in a fast-paced shop environment * Experience with inventory management or ERP software is an asset * Basic computer proficiency, including email and order entry * Mechanical aptitude and an interest in vocational truck equipment are considered strong assets * Forklift experience or certification is an asset * Valid Class 5 driver's license preferred WHY WORK WITH US At TK Truck Body., our values guide everything we do: * Have Fun * Say Yes * Take Ownership * Be Humble * Bring It On * Growth Mindset Our mission: "To serve and exceed the expectations of our customers through the strength of our people, our service and our products, and through the passionate pursuit of excellence." We believe great people build great companies, and we invest in creating an environment where our employees can learn, grow, and build rewarding careers. COMPENSATION & BENEFITS * Competitive hourly wage * Commission and team performance bonus opportunities * Annual work boot allowance * Comprehensive health and dental benefits through Alberta Blue Cross * Life, disability, and travel insurance * Prescription drug and vision coverage, including safety eyewear * Health Spending Account * Employee wellness program Schedule Monday to Friday 7:30 AM – 4:00 PM Monday to Friday, 7:30am to 4:00pm

What you’ll do

The Parts Coordinator is responsible for sourcing, kitting, and managing parts inventory to support internal technicians and external customers. They ensure shop efficiency by maintaining accurate inventory levels and coordinating daily parts requirements for service operations.

Requirements

Candidates should have previous experience in an automotive, heavy-duty, or industrial parts environment and possess strong organizational and communication skills. Basic computer proficiency and a valid Class 5 driver's license are preferred.

Benefits

• Competitive hourly wage
• Commission and team performance bonus opportunities
• Annual work boot allowance
• Comprehensive health and dental benefits
• Life insurance
• Disability insurance
• Travel insurance
• Prescription drug coverage
• Vision coverage
• Safety eyewear
• Health Spending Account
• Employee wellness program

Listed skills

• Inventory management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Attention to detail · Preferred
• Forklift operation · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory management
• Customer service
• Communication
• Organizational skills
• Attention to detail
• Mechanical aptitude
• ERP software
• Order entry
• Forklift operation
• Parts sourcing
• Problem solving
• Technical product knowledge
• Lighting Systems
• Workflow Management
• Organizational Skills
• Growth Mindedness
• Order Entry
• Valid Driver's License
• Management
• Customer Service
• Continuous Improvement Process
• Cycle Counting
• Forklift Truck
• Inventory Management
• Mechanical Aptitude
• Medical Prescription
• Operations
• Purchasing
• Team Performance Management
• Workplace Wellness
• Detail Oriented

Job areas

• Logistics
• Trades
• Customer Service & Support
• Manufacturing
• Transportation
• Parts Coordinator
• Parts Specialist
• Shop Sales Assistants
• Parts Salespersons

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