Production Worker (Service Technician)

Job summary

The role focuses on the disassembly, repair, and refurbishment of industrial heating equipment to meet quality standards. Additionally, the technician supports the Inside Sales team by troubleshooting equipment-related inquiries and customer concerns.

Job details

Who We Are - Thermon Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership. Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency. We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work. The Role The Production Worker (Service Technician) is responsible for the repair, refurbishment, and reconditioning of equipment to ensure it meets company quality and operational standards. This role also supports the Inside Sales team by assisting with equipment-related inquiries, troubleshooting, and customer concerns. The successful candidate will work collaboratively in a team-oriented environment while maintaining a strong commitment to safety, quality, and efficiency. Key Responsibilities Adhere to all Health and Safety policies, procedures, and regulations. Disassemble heaters and related equipment for inspection, repair, and refurbishment. Clean and wash equipment as required. Reassemble equipment using the appropriate parts in accordance with work orders and specifications. Perform quality checks to ensure equipment meets operational standards. Handle and manage products with care to prevent damage. Operate tools, machinery, and equipment safely and effectively. Collaborate with team members to achieve production and service objectives. Maintain a clean, organized, and safe work environment. Perform other duties and responsibilities as assigned by the Supervisor or Manager. Qualifications High School Diploma or General Educational Development (GED) equivalent. Experience using hand tools; experience with power tools is considered an asset. Basic mathematical and measurement skills. Ability to read, write, and communicate effectively in English. Ability to work effectively both independently and as part of a team. Ability to safely lift, carry, and move materials weighing up to 50 lbs. (23 kg). What You Bring Strong communication skills, including reading and writing in English. Proficiency in the safe use of hand and power tools. Good hand-eye coordination and attention to detail. Strong teamwork and collaboration skills. Commitment to workplace safety and quality standards. Reliable work ethic with the ability to follow instructions and meet production goals.

What you’ll do

The role focuses on the disassembly, repair, and refurbishment of industrial heating equipment to meet quality standards. Additionally, the technician supports the Inside Sales team by troubleshooting equipment-related inquiries and customer concerns.

Requirements

Candidates must have a high school diploma or GED and proficiency with hand and power tools. The position requires the ability to lift up to 50 lbs and communicate effectively in English.

Listed skills

• Quality Control · Preferred
• Physical stamina · Preferred
• Troubleshooting · Preferred
• Occupational safety · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Equipment Repair
• Refurbishment
• Hand Tools
• Power Tools
• Quality Control
• Troubleshooting
• Mathematical Skills
• Measurement Skills
• Team Collaboration
• Workplace Safety
• Technical Communication
• Physical Stamina

Job areas

• Manufacturing
• Trades
• Engineering
• Energy
• Customer Service & Support