Transitional Housing Support Worker

Job summary

The Transitional Housing Support Worker provides one-to-one support to urban Indigenous youth experiencing homelessness by helping them navigate adult service systems. They utilize a trauma-informed, strengths-based approach while collaborating with an interdisciplinary team to coordinate effective care.

Job details

Transitional Housing Support Worker 4 Full Time Vacancies The Transitional Housing Support Worker’s primary responsibility is to support urban Indigenous youth and young adults (ages 18-29) experiencing homelessness or at risk of insecure housing, by providing responsive participant-based and one-to-one services. The Transitional Housing Support Worker will support youth and young adults in identifying, accessing and navigating adult service systems relevant to their housing needs and transition to adulthood. This position will use a strengths-based, trauma-informed approach and will collaborate with members of an interdisciplinary team to coordinate services and support in consultation with individuals and partnering programs. QUALIFICATIONS: •Post-secondary education in Social Services or Child & Youth Services, or combination of the equivalent education and/or a minimum of two years of work experience with young adults •Minimum 2 years of experience, preferably in residential, housing, outreach or shelter setting. •Knowledge of Indigenous culture and history, with particular emphasis on family violence, child welfare, impacts of trauma, Indigenous youth engagement and community outreach; knowledge of an Indigenous language(s) will be considered an asset. •Knowledge of adolescent developmental theory and issues related to homeless youth and young adults. •Proven ability to deal effectively with crisis situations and to identify, assess, and intervene with youth in crisis. •Knowledge of and sensitivity to the life experiences and needs of the youth community. •Knowledge and understanding of flexible, diverse, traditional and non-traditional support, advocacy and intervention processes •Ability to engage people to build trust and rapport; effective verbal/listening communication skills. •Proficiency in Microsoft Office including database applications. •Excellent case / file management skills, stress and time management skills; ability to meet deadlines. •Group facilitation, team building and decision-making skills; ability to take initiative. •Ability to work flexible hours, including shift work, evenings and weekends, and on-call for emergency response. •Valid First Aid / CPR Certificate and Safe Food Handling certification is an asset. •A clear Vulnerable Sector Clearance Check is a condition of employment. •Must have a valid driver’s license and reliable transportation; will require a valid Drivers Abstract upon hiring. Submission Date: Friday, November 27, 2026 Salary: $60,000/ annum Please submit resume with three (3) references to Attention: Hiring Committee Thunder Bay Indigenous Friendship Centre 401 North Cumberland Street Thunder Bay, Ontario P7A 4P7 For a complete job description, please visit our website https://tbifc.ca/get-involved/job-postings/ Email: careers@tbifc.ca or Fax: (807) 344-8945 The Thunder Bay Indigenous Friendship Centre is an equal opportunity employer. Reasonable accommodations are available upon request for all parts of the recruitment process. Miigwetch to all who apply, however only those applicants selected for an interview will be contacted.

What you’ll do

The Transitional Housing Support Worker provides one-to-one support to urban Indigenous youth experiencing homelessness by helping them navigate adult service systems. They utilize a trauma-informed, strengths-based approach while collaborating with an interdisciplinary team to coordinate effective care.

Requirements

Candidates must have post-secondary education in Social Services or Child & Youth Services and at least two years of relevant experience. A valid driver's license, reliable transportation, and a clear Vulnerable Sector Clearance Check are mandatory conditions of employment.

Listed skills

• case management · Preferred
• crisis intervention · Preferred
• Group Facilitation · Preferred
• Team building · Preferred
• Communication Skills · Preferred
• Time management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case management
• Crisis intervention
• Trauma-informed care
• Strengths-based approach
• Advocacy
• Group facilitation
• Team building
• Communication skills
• Database management
• Time management
• Stress management
• Indigenous youth engagement
• Community outreach
• Adolescent developmental theory
• Conflict resolution
• Communication
• Decision Making
• Microsoft Office
• Higher Education
• Time Management
• Proactivity
• Team Building
• Ability To Meet Deadlines
• Valid Driver's License
• Emergency Response
• Social Work
• Trauma Care
• Community Outreach
• Child Welfare
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Shift Work
• Food Safety And Sanitation
• Trauma Informed Approaches
• Database Application
• Adult Services
• Developmental Stage Theories
• Case File Management
• Building Trust

Job areas

• Social Services
• Government & Public Sector
• Support Worker
• Case Worker
• Social Work Associate Professionals
• Child, Family, and School Social Workers

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