Showroom Sales Consultant

Job summary

You will assist customers with tile selection for their home or commercial projects while maintaining a clean and professional showroom presentation. Additionally, you will address customer complaints and provide effective solutions to ensure a positive experience.

Job details

Company Description For 55 years, Tile Town has been the ultimate destination in Western Canada for all your tiling needs. We are dedicated to providing our customers with a level of value, knowledge and service that they simply cannot find anywhere else. We believe that tile purchases shouldn’t be overwhelming or intimidating – it should be a fun and enjoyable experience. We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area diversity & inclusion, engagement and recognition. This is to help ensure our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives. Job Description You will be working in a non sales commission showroom where you help people choose tile for flooring their home or commercial project. You will work as part of a highly successful team, but you will also need the initiative to work autonomously to meet our customer’s needs. Ensure the customer is satisfied and has a positive experience. Advise and assist the customer on product and design selection. Provide information about Tile Town products. Addresses customer complaints and provides solutions. Continually reviews showroom to ensure professional and clean presentation of Tile Town products. Other duties as required. Qualifications A good fit for this role will possess all of the following criteria: Fun and Outgoing Assertive Attitude Self-Starter Who Takes Pride in Their Work Design knowledge, helpful Considerate Towards Customers and Other Employees Demonstrates exceptional customer service skills Lead with positive attitude and enthusiasm Ability to work well in a team environment Ability to multitask and demonstrates high level of detail. Additional Information Compensation for this position will range depending upon skills, abilities and relevant knowledge or experience. In addition, the following perks will apply: 2 different monthly sales bonus Extended Health Benefits (including Massage, Chiropractors & Physio) Dental Benefits RRSP Plan. Company will match 5 year free trip with spending money Closed all Stat Holidays Closed all Sundays Store operating hours Monday - Friday – 8:00 am to 5:00 pm Saturday – 10:00 am – 5:00 pm Please include a cover letter explainig why you would be a great fit for the role.

What you’ll do

You will assist customers with tile selection for their home or commercial projects while maintaining a clean and professional showroom presentation. Additionally, you will address customer complaints and provide effective solutions to ensure a positive experience.

Requirements

The ideal candidate is a fun, outgoing, and assertive self-starter with strong design knowledge and exceptional customer service skills. You must be able to work effectively within a team environment while demonstrating high attention to detail.

Benefits

• Monthly sales bonus • Extended health benefits • Massage therapy • Chiropractor services • Physiotherapy • Dental benefits • RRSP plan • 5 year free trip with spending money

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Design knowledge
• Multitasking
• Communication
• Problem solving
• Teamwork
• Attention to detail
• Sales
• Product presentation
• Self-Starter
• Positivity
• Assertiveness
• Chiropractics
• Customer Service
• Flooring
• Showrooms
• Tiling
• Enthusiasm

Job areas

• Retail
• Customer Service & Support
• Sales
• Construction
• Showroom Sales Consultant
• Sales Consultant
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products