Restaurant assistant manager

Job summary

Manage and evaluate daily restaurant operations, including budgets, revenues, labour costs, inventory, cash reporting, and supplier arrangements. Recruit, schedule, train, and supervise staff while ensuring health and safety compliance and addressing customer concerns.

Job details

Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 year Tasks Analyze budget to boost and maintain the restaurant's profits Evaluate daily operations Monitor revenues to determine labour cost Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Train staff Balance cash and complete balance sheets, cash reports and related forms Conduct performance reviews Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Leading/instructing individuals Address customers' complaints or concerns Provide customer service Plan, organize, direct, control and evaluate daily operations Supervision 16-20 people Work conditions and physical capabilities Fast-paced environment Work under pressure Standing for extended periods Personal suitability Efficient interpersonal skills Excellent oral communication Flexibility Reliability Team player Ability to multitask Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) Supports for visible minorities Participates in a government or community program or initiative that supports members of visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Manage and evaluate daily restaurant operations, including budgets, revenues, labour costs, inventory, cash reporting, and supplier arrangements. Recruit, schedule, train, and supervise staff while ensuring health and safety compliance and addressing customer concerns.

Requirements

Requires a secondary school graduation certificate and 7 months to less than 1 year of experience. The role involves supervising 16–20 people in a fast-paced, high-pressure environment and calls for strong interpersonal and oral communication skills, flexibility, reliability, teamwork, and multitasking ability.

Listed skills

• Inventory management · Preferred
• Customer service · Preferred
• Daily Operations Planning · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant Operations
• Budget Analysis
• Revenue Monitoring
• Labour Cost Management
• Staff Recruitment
• Staff Scheduling
• Staff Supervision
• Staff Training
• Performance Reviews
• Cash Balancing
• Inventory Management
• Health And Safety Compliance
• Supplier Negotiation
• Customer Service
• Complaint Resolution
• Daily Operations Planning

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

More jobs from Tim Hortons Québec