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- Employment type
- Full-time
- Minimum education
- High school
- Posting language
- English
Job summary
Direct, evaluate, and organize daily retail operations, including merchandise and service selection, pricing policies, budgeting, and monitoring revenues and expenses. Manage staffing, recruit and supervise employees, conduct performance reviews, and resolve customer issues and supply shortages.
Job details
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Supervise office and volunteer staff Supervision 5-10 people
What you’ll do
Direct, evaluate, and organize daily retail operations, including merchandise and service selection, pricing policies, budgeting, and monitoring revenues and expenses. Manage staffing, recruit and supervise employees, conduct performance reviews, and resolve customer issues and supply shortages.
Requirements
Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role is on-site in Brampton, Ontario, and supervises 5–10 people.
Listed skills
- Budgeting · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Daily Operations Management
- Staff Management
- Staff Scheduling
- Market Research
- Sales Analysis
- Merchandise Planning
- Pricing Policies
- Budgeting
- Revenue and Expense Monitoring
- Recruitment and Hiring
- Performance Reviews
- Customer Complaint Resolution
- Supply Shortage Resolution
Job areas
- Retail
- Management & Leadership
- Customer Service & Support