Assistant Store Manager

Job summary

The Assistant Store Manager will oversee day-to-day shop operations, manage inventory, and lead the team to ensure high customer satisfaction. They will also assist in developing business plans, managing service work orders, and conducting performance reviews for staff.

Job details

Assistant Store Manager Al's Tirecraft, Burgessville Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. Looking to lead a team in an industry that keeps the world rolling? As a tire shop manager, you'll be at the helm of more than just rubber and rims — you'll be driving customer satisfaction and team success. From ensuring top-notch service to optimizing operations, every day brings new challenges and opportunities to make an impact. If you're ready to steer your career towards success in a dynamic and fast-paced environment, join us and let's hit the road together! We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry. This is an salary position with wages ranging from $65,000.00-$75,000.00 a year, based on experience. Helping Canadians Get Ahead Core Values: Be the Hero: Go the extra mile, making someone’s day, be humble, offering plus ones (+1). Be Positive: Passion, pride, dedicated, fun. Be Better: Get stuff done, desire to improve, willing to learn, try new things, great ideas, opportunity, insightful, continuous improvement. Do the Right Thing: Honest, no BS, team player, customer first. “Everyone Gets Home Safe” Benefits: Benefits Package including Health and Dental coverage + more Employee Assistance Program (EAP) Employee Purchase Program Birthday off with pay Ministry Certification(s) available Future ownership opportunities; Employee Stock Ownership Plan Responsibilities: Working with the Store Manager to develop and implement customer service guidelines for in-shop, road, and field service technicians. Work with the Store Manager to oversee day-to-day operations. Assist with the development of the store’s annual business plan, complete with sales and service margins, expenses, and profit targets. Work closely with Service Advisors to oversee sales and service at the front counter, with a strong focus on facilitating the best possible customer experience. Work with Store Administrators to ensure invoices of all products and service sales are complete and payments are processed immediately. Manage “service call” telephone requests, write up work orders and dispatch Service Technicians accordingly. Maintain inventory at prescribed levels and ensure it is stored in a safe and organized fashion. Ensure Associates are trained and certified to use all shop equipment. Ensure renewal of such certifications, as required. Conduct annual performance reviews with direct reports. Continually participate in sales and product training to ensure changes in the marketplace are up to date. Qualifications: Previous experience in a leadership position Previous experience in retail tire/automotive industry an asset Computer literate with knowledge of accounting basics Proven ability to grow business revenues and profits Proven ability to secure and manage Company assets while achieving Company ROI objectives Excellent communication and problem-solving skills Ability to provide support and guidance for team members Interested applicants should submit their resume via this ad. We appreciate all interested applicants, however, only those selected for an interview will be contacted. This position is for an existing vacancy. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

What you’ll do

The Assistant Store Manager will oversee day-to-day shop operations, manage inventory, and lead the team to ensure high customer satisfaction. They will also assist in developing business plans, managing service work orders, and conducting performance reviews for staff.

Requirements

Candidates should have previous leadership experience and strong communication skills, with knowledge of accounting basics. Experience in the retail tire or automotive industry is considered an asset for this role.

Benefits

• Health coverage • Dental coverage • Employee assistance program • Employee purchase program • Paid birthday off • Ministry certification • Employee stock ownership plan

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Leadership · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Customer service
• Operations management
• Business planning
• Sales management
• Inventory management
• Accounting basics
• Communication
• Problem-solving
• Team management
• Dispatching
• Performance reviews
• Staff training
• Automotive industry knowledge
• Willingness To Learn
• Accounting
• Automotive Industry
• Automotive Services
• Business Planning
• Customer Service
• Computer Literacy
• Continuous Improvement Process
• Employee Assistance Programs
• Sales
• Field Service Management
• Inventory Management
• Invoicing
• Problem Solving
• Operations
• Performance Review
• Enthusiasm
• Honesty

Job areas

• Management & Leadership
• Retail
• Customer Service & Support
• Trades
• Finance & Accounting
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers