Store Manager Marshalls - Ottawa Region

Job summary

Manage overall store operations to increase sales and minimize shrink while overseeing merchandise presentation and administrative functions. Lead, recruit, and develop a diverse team of associates to ensure a positive customer experience and operational efficiency.

Job details

Marshalls At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description We’re seeking a Store Manager who is passionate about fostering an inclusive, supportive environment and driving success through innovative leadership. In this role, you’ll inspire your team to create unforgettable experiences for customers while cultivating a positive atmosphere for Associates. If you thrive in a fast-paced, dynamic environment and are ready to make a meaningful impact, this is the opportunity for you! Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Our comprehensive training and development programs provide you with the tools and resources to expand your skills. Enjoy Associate discounts at our stores, available to you and eligible family members. Our benefits package starts immediately and includes a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources. Exciting career paths with growth opportunities and tuition reimbursement to support your career progression. A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week. What You’ll Do: Manage store operations to boost sales, control expenses, minimize shrink and damages, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. Recruit, train, and develop Associates, ensuring they are supported and motivated. Act as a role model and provide input on succession planning and development plans. Communicate and implement TJX Canada programs, procedures, and policies to minimize risk and expenses. Review store reports, conduct walkthroughs, audits, and hold program meetings with Associates. Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities. Suggest recommendations to the District Manager and Business Development teams on merchandise mix, inventory levels, and customer demographics. Provide insights on competition analysis, including pricing, presentation, and customer service. About You: Minimum of 5 years of retail leadership in high-volume, fast-paced environments. Proven management and team leadership skills, focused on collaboration and problem-solving. Strong ability to lead and empower diverse teams, making effective decisions. Outstanding organizational and communication skills, adept at mentoring and providing feedback. Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention. If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. This job posting is for an existing position vacancy within our organization. TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address 4325 Strandherd Dr. Unit 9 Location: CAN Marshalls Store 0779 Ottawa ON Salary Range: $ 67,980.00-$95,172.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

What you’ll do

Manage overall store operations to increase sales and minimize shrink while overseeing merchandise presentation and administrative functions. Lead, recruit, and develop a diverse team of associates to ensure a positive customer experience and operational efficiency.

Requirements

Requires a minimum of 5 years of retail leadership experience in high-volume, fast-paced environments. Candidates must possess strong team leadership skills and comprehensive knowledge of store operations, including loss prevention and people management.

Benefits

• Associate discounts • Healthcare spending account • Retirement Savings Program • Associate & Family Assistance Program • Well-being resources • Tuition reimbursement • Vacation package • Vacation Trade Program

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Leadership
• Store Operations
• Team Management
• Merchandising
• Loss Prevention
• Customer Service
• Recruitment
• Succession Planning
• Budget Management
• Inventory Control
• Problem Solving
• Communication
• Mentoring
• Health and Safety
• Competition Analysis
• Strategic Planning

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Logistics