Medical Office Assistant

Job summary

The Medical Office Assistant is responsible for reception and administrative functions, including scheduling appointments and managing patient flow. They also maintain accurate medical records and provide support to Nurse Practitioners and clinical staff.

Job details

The Tla’amin Nation is a modern, forward thinking, self-governing nation located on the beautiful upper Sunshine Coast (qathet Region). Position Summary Job Status: Permanent Full Time Job Title: Medical Office Assistant Hours of Work: 8:30 am to 4:30 pm Monday to Friday Worksite: Tla’amin Health Post Date: October 23, 2026 End Date: Open Until Filled Salary: $29.41 per hour Reports to: Associate Health Director Programs Reference: #2026-10-23-MOA-PFT Internal / External Posting Under the direction of the Associate Health Director Programs, this position is accountable for reception and administrative functions within the Tla’amin Health clinic. The Medical Office Assistant works independently and is responsible for providing a high standard of support to the Nurse Practitioners and other clinical practice or programming as determined by the Associate Health Director Programs. The successful applicant will be required to work in accordance with the BCGEU Collective Agreement as well as the policies and benefits therein, in addition to all relevant Tla’amin Health policies and procedures. This position is open to applicants of all genders. Key Responsibilities Performs all duties and responsibilities in accordance with Tla’amin policies, standards, practices and procedures to the highest standard. Maintains confidentiality pertaining to members, clients, employees and general matters of the Nation. Greeting patients and visitors in a professional and respectful manner Scheduling appointments, managing calendars, and coordinating patient flow Performing patient intake and maintaining accurate electronic and/or paper medical records Preparing referrals, correspondence, and documentation as required Managing phone calls, messages, and inquiries following established procedures Processing forms and related administrative documentation Maintaining strict confidentiality of personal and health information Answer, screen and route incoming calls promptly and courteously Monitor Nurse Practitioner’s schedules and keep Health Receptionist up to date on changes as required Maintain an organized, clean and efficient work area Maintaining strict confidentiality of personal and health information Applying privacy, confidentiality, and ethical standards at all times Supporting clinic operations in accordance with organizational policies and procedures Performing other related duties Qualifications Grade 12 education and completion of a recognized Medical Office Assistant (MOA) program, along with a minimum of one (1) year of recent experience in a medical or clinical office setting. Knowledge of medical terminology and standard clinical office procedures Demonstrated knowledge of privacy, confidentiality, and ethical standards related to the handling of personal and health information in a healthcare setting Successful Criminal Record Check First Aid & CPR certification (or willingness to obtain) Valid Driver’s License and successful Driver’s Abstract Knowledge, Skills, Abilities Strong computer literacy, including proficiency with electronic medical record (EMR) systems and the Microsoft Office Suite Strong skills in data entry, electronic filing, and document management systems Ability to adapt to and learn new technology and software tools Excellent verbal and written communication skills, with strong interpersonal abilities Excellent organizational and time‑management skills, with the ability to prioritize in a busy work environment Ability to maintain accuracy and attention to detail Ability to exercise sound judgment and discretion Ability to work independently and collaboratively as part of a team Knowledge of Indigenous health and wellness practices Working Conditions Work is performed at Tla’amin Health clinic. Occasional travel to attend meetings or training is required. How to Apply Please reply by sending your resume accompanied with a cover letter to the following link: https://tlaaminfirst.bamboohr.com/careers/357 OR Mail or drop off in person to: Human Resources Tla’amin Health 4895 Salish Drive Powell River, BC V8A 0B6 We thank all applicants for their interest, however only those shortlisted will be contacted.

What you’ll do

The Medical Office Assistant is responsible for reception and administrative functions, including scheduling appointments and managing patient flow. They also maintain accurate medical records and provide support to Nurse Practitioners and clinical staff.

Requirements

Candidates must have a Grade 12 education and a recognized Medical Office Assistant program certificate. A minimum of one year of recent experience in a medical or clinical setting is required.

Benefits

• BCGEU Collective Agreement benefits

Listed skills

• Time management · Preferred
• First Aid · Preferred
• Appointment Scheduling · Preferred
• CPR · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Electronic medical record (EMR) systems
• Microsoft Office Suite
• Data entry
• Electronic filing
• Document management
• Patient intake
• Appointment scheduling
• Communication skills
• Time management
• Organizational skills
• Privacy and confidentiality
• Clinical office procedures
• First Aid
• CPR
• Electronic Medical Record (EMR) Systems
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Ethical Standards And Conduct
• Administrative Functions
• Valid Driver's License
• Patient Flow
• Medical Records
• Clinical Practices
• Communication
• Computer Literacy
• Confidentiality
• Data Entry
• Document Management Systems
• Medical Office Procedures
• Medical Terminology
• Microsoft Office
• Office Procedures
• Operations
• Telephone Skills
• Setting Appointments
• Filing
• Prioritization
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Social Services
• Government & Public Sector
• Medical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other

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