Parts Counter Person

Vaughan, ON
On-site
Posted Oct 21, 2026
1 position

$49,845–$62,305 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 3+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

The Parts Counter Person will manage daily parts operations, including sourcing, ordering, and inventory management while providing expert product recommendations to customers. They are also responsible for maintaining a safe work environment and ensuring high levels of customer satisfaction through effective communication.

Job details

We are looking for a Parts Counter person to join our team. Your objective will be to actively participate in the support of the warehouse operations through various responsibilities. Pay Type Full Time, Permanent Compensation $49,845.00 to $62,305.00 The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available As a Parts Counter person , YOU will experience: * Working within one of the safest organizations in the industry where your safety and well-being are our most important priority * Working for the best in class equipment dealer and with the premium Caterpillar brand * Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success * Competitive total rewards including: wages, benefits, and premiums (as eligible) In a typical day, YOU will: * Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives * Enhance our customer's experience and commitment to brand loyalty by providing product expertise, relevant parts recommendations and regular communication of current and upcoming parts promotions * Manage parts inquiries and correspondence effectively over the parts counter, through email and by phone in a timely and courteous manner * Manage the daily functions of the parts operation, including sourcing, procuring and ordering parts, following up on backorders and credits, conducting inventory counts, processing cores and warranties as well as building hydraulic hoses for both internal and external customers Must-haves for this role: * Minimum post-secondary education * 3+ years of experience in a parts service role About Toromont Material Handling Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment. Artificial Intelligence (AI) Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

What you’ll do

Requirements

Candidates must possess a minimum of post-secondary education and at least three years of experience in a parts service role. Strong organizational skills and the ability to handle parts inquiries via multiple channels are essential.