Healthcare Marketing and Operations Intern

Job summary

Create and schedule social media content, support local SEO and digital campaigns, and track marketing performance. Assist with front-desk service, appointment coordination, client communications, records, and routine clinic administration.

Job details

Position Type: College Field Placement / Co-op Work Term (Academic Credit) Compensation: Unpaid Academic Placement Schedule: Flexible, based on academic program requirements Location: 551 Wilson Heights Blvd, North York, ON M3H 2V7 Reports To: Clinic Director Company Description: Toronto Beauty Clinic is a medical aesthetics clinic serving clients across the Greater Toronto Area, with locations in North York and Downtown Toronto. We specialize in personalized skin, hair, and aesthetic treatments, including laser hair removal, microneedling, advanced clinical facials, chemical peels, cosmetic injectables, and Platelet-Rich Plasma (PRP) therapy. Our team is committed to providing professional, client-centered care in a welcoming and inclusive environment. We believe in combining aesthetic expertise, client education, and personalized treatment experiences to help individuals make informed decisions about their skin and wellness goals. As we continue to strengthen our digital presence and expand our marketing initiatives, we are looking for a creative, motivated, and detail-oriented Healthcare Marketing & Operations Intern to join our team. About the Opportunity: Are you a Marketing, Business, Communications, or Digital Media student looking to gain hands-on experience in a growing healthcare and medical aesthetics environment? This opportunity is designed for students seeking practical industry experience while completing their college or university field placement or co-op requirements. You will gain exposure to two important areas of the business: 70% Digital Marketing & Brand Development: Content creation, social media management, local SEO, digital campaigns, and marketing analytics. 30% Clinic Operations & Client Experience: Appointment coordination, client communication, front-desk support, and day-to-day clinic administration. You will work closely with the clinic team, develop practical marketing skills, and gain insight into how digital marketing initiatives support client engagement, appointment bookings, and business growth. Key Responsibilities: 1. Digital Marketing & Brand Development (70%) Social Media & Content Creation Assist in planning, creating, and scheduling content for Instagram, Facebook, TikTok, and LinkedIn. Create engaging short-form videos, including Instagram Reels and TikTok content. Design promotional graphics, educational posts, and marketing materials using Canva or similar tools. Write engaging captions, promotional copy, and educational content aligned with the clinic's brand voice. Support the development and maintenance of monthly social media content calendars. Local SEO & Digital Visibility Assist in optimizing Toronto Beauty Clinic's Google Business Profile. Support local SEO initiatives to improve the clinic's online visibility. Update business information, photos, service descriptions, and relevant online content. Monitor client reviews and help draft professional responses. Assist with website content updates and SEO-friendly blog posts. Marketing Campaigns & Analytics Support the planning and execution of seasonal promotions and digital marketing campaigns. Assist in tracking social media engagement, reach, website traffic, and campaign performance. Conduct competitor research and identify emerging trends in the medical aesthetics industry. Help prepare basic marketing performance reports and recommendations. Email Marketing & Community Engagement Assist in drafting and scheduling email newsletters and promotional campaigns. Research potential local partnerships, community organizations, and wellness influencers. Support outreach initiatives and brand awareness activities. 2. Clinic Operations & Client Experience (30%) Front Desk & Client Communication Welcome clients and provide professional, friendly customer service. Assist with phone calls, emails, and general service inquiries. Support appointment confirmations, reminders, and scheduling coordination. Help maintain a welcoming and organized reception environment. Appointment Management & Client Journey Gain hands-on exposure to clinic scheduling and client management software. Assist in maintaining accurate client records while respecting confidentiality and privacy requirements. Learn how marketing inquiries progress through consultation bookings and client follow-ups. Support communication between clinic staff to help maintain smooth daily operations. Administrative & Operational Support Assist with basic point-of-sale processes and administrative documentation. Support retail skincare product inventory tracking. Help organize promotional materials and client-facing information. Collaborate with the clinic team to improve operational efficiency and the overall client experience. We welcome applications from students who are eager to learn, contribute creative ideas, and develop practical industry experience. Preferred Qualifications: Currently enrolled in a college or university program in Marketing, Business Administration, Digital Marketing, Communications, or a related field. Strong written and verbal communication skills. Interest in social media marketing, content creation, branding, and digital strategy. Basic knowledge of Instagram, Facebook, TikTok, LinkedIn, or other digital platforms. Familiarity with Canva, CapCut, or similar creative tools is an asset. Basic understanding of SEO, digital analytics, or email marketing is beneficial. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Professional, friendly, and client-focused attitude. Interest in healthcare, medical aesthetics, skincare, or wellness. Previous professional marketing experience is not required. We value creativity, initiative, willingness to learn, and a positive attitude. This placement provides an opportunity to: Build a practical digital marketing portfolio with real-world projects. Gain hands-on experience in social media management, content production, and local SEO. Learn how marketing campaigns contribute to client inquiries and business growth. Develop professional communication, customer service, and administrative skills. Understand the daily operations of a medical aesthetics clinic. Collaborate with experienced clinic professionals and gain exposure to the healthcare and wellness industry. Apply classroom knowledge in a professional business environment while completing academic placement requirements. Work Arrangement: On-site, North York, Toronto Hours: Flexible, based on your academic placement requirements. Part-time schedules, such as two days per week, or full-time placement blocks may be considered. Compensation: Unpaid. This opportunity is intended for students completing a formal academic field placement, co-op, or work-integrated learning requirement. Start Date: To be coordinated based on the student's academic schedule and clinic availability. How To Apply: Interested candidates are invited to email their applications to: 📧 torontobeautyclinic@outlook.com Email Subject: [Your Name] – Healthcare Marketing Intern Application Please include the following: 1. Updated Resume Highlight your educational background, relevant skills, and any previous work or volunteer experience. 2. Cover Letter / Statement of Intent Briefly introduce yourself and include: Your college or university and program of study. Your placement coordinator's contact information. Your required placement hours. Your preferred placement start and end dates. Why you are interested in joining Toronto Beauty Clinic. 3. Creative Portfolio or Work Samples (Required) Please share any relevant examples of your creative work, such as: Digital marketing portfolio or website. Instagram, TikTok, or other social media content. Canva graphics or promotional designs. Short-form videos or school marketing projects. Academic projects, personal creative work, and independently developed portfolios are welcome. At Toronto Beauty Clinic, we believe that meaningful professional experience begins with opportunities to learn, collaborate, and contribute. If you are passionate about digital marketing, enjoy creating engaging content, and are interested in understanding the business side of medical aesthetics, we would love to hear from you. Apply today and take the next step in developing your marketing career with Toronto Beauty Clinic! 🌐 www.torontobeautyclinic.ca

What you’ll do

Create and schedule social media content, support local SEO and digital campaigns, and track marketing performance. Assist with front-desk service, appointment coordination, client communications, records, and routine clinic administration.

Requirements

Applicants should be enrolled in a college or university program in marketing, business administration, digital marketing, communications, or a related field, and have strong communication and organizational skills. Interest in social media, content creation, and healthcare or wellness is expected; familiarity with creative tools, SEO, analytics, or email marketing is an asset, and prior professional marketing experience is not required.

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• written communication · Preferred
• Organization · Preferred
• Canva · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Social Media Management
• Content Creation
• Short-Form Video Production
• Canva
• Local SEO
• Digital Marketing
• Marketing Analytics
• Email Marketing
• Brand Development
• Customer Service
• Appointment Scheduling
• Client Communication
• Organization
• Written Communication
• Confidentiality
• Competitor Research

Job areas

• Marketing
• Healthcare
• Customer Service & Support
• Administrative
• Creative & Media