Creating the airport of the future. Nous créons l’aéroport de demain.
Mississauga, ON
Toronto Pearson International Airport is Canada’s largest and busiest airport. At Pearson, we lead with innovation, delivering exceptional performance, customer care and sustainability while championing safety and community prosperity. Employing more than 2,100 people directly, with thousands more working within our airport community, we are shaping the future of air travel. l’Aéroport international Pearson de Toronto, l’aéroport le plus important et le plus fréquenté du Canada. À Toronto Pearson, nous faisons preuve d’innovation en offrant des prestations exceptionnelles en matière de rendement aéroportuaire, de service à la clientèle et de durabilité, tout en favorisant la sécurité et la prospérité des collectivités. En employant plus de 2,100 personnes directement et des milliers d’autres au sein de notre communauté aéroportuaire, nous façonnons l’avenir du transport aérien.
Hybrid · Toronto
Lead the airport’s customer insights, research, feedback, and benchmarking programs, translating customer and operational data into recommendations that improve passenger experience. Establish measurement frameworks and executive reporting, partner with business units to implement measurable improvements, manage external contracts, and lead and develop the team.
Hybrid · Toronto
Lead cross-functional initiatives to improve the passenger journey by applying customer insights and human-centered design to physical and digital experiences. Translate strategic and commercial priorities into technology-enabled programs, build business cases, align stakeholders, and measure outcomes from research through implementation.
On-site · Toronto
Lead multiple complex, concurrent enterprise projects from business-case development and planning through implementation, transition, and closeout, ensuring delivery against scope, budget, schedule, quality, risk, and strategic objectives. Establish governance and reporting, manage project resources and financial controls, and coordinate internal teams, senior leaders, consultants, contractors, and external partners.
On-site · Toronto
Provide operational support to Resource Coordinators, oversee the accuracy and quality of resource allocation activities, and coordinate allocation plans and schedule changes. Develop and deliver staff training, maintain procedures and manuals, support system operations, and collaborate with airlines, airport partners, and internal departments to improve services.
On-site · Toronto
Lead a multi-year transformation of the Integrated Operations Control Centre, developing predictive operating models, digital capabilities, analytics, governance, and performance frameworks. Direct multidisciplinary teams and collaborate with airport partners to implement measurable improvements in operational resilience, passenger experience, airport performance, and decision-making.
On-site · Toronto
Manage and assess groundside and airside roads, bridges, tunnels, culverts, and related civil assets, and develop long-term capital plans to prioritize maintenance and renewal. Define project scopes, oversee design and construction for compliance with applicable standards, and provide technical support while coordinating with internal teams and external stakeholders.
Hybrid · Toronto
Lead the Commercial Data Strategy and develop the roadmap for commercial data products, metrics, reporting, dashboards, and intelligence solutions. Integrate business, operational, financial, customer, and market insights to guide performance management and executive decisions, while leading the Commercial Intelligence team.
On-site · Toronto
Coordinate marketing projects from intake through delivery, managing timelines, budgets, approvals, print production, vendors, and project tracking. Support social media operations and campaign reporting, quality-check marketing materials, maintain assets and documentation, and assist with team administration.
On-site · Toronto
Administer the Corporate Purchasing Card Program, including system administration, reconciliations, application reviews, recordkeeping, and issue resolution with Finance and other stakeholders. Support procurement governance and compliance through policy and procedure development, process reviews, audits, reporting, control assessments, and continuous improvement initiatives.
On-site · Toronto
Lead the Procurement technology roadmap and identify opportunities to digitize, automate, integrate, and improve procurement processes. Coordinate technology implementations and enhancements with IT and business stakeholders, support users through training and adoption, and use performance data to recommend improvements.
On-site · Toronto
Support the development and continuous improvement of procurement governance policies, standards, procedures, and compliance programs, with primary responsibility for administering the Conflict of Interest Program. Coordinate committee activities and stakeholder consultations, maintain governance records, and prepare compliance reporting, analysis, and recommendations.
On-site · Toronto
Support budgeting, forecasting, financial reporting, and reconciliation processes by analyzing financial and operational data, investigating variances, and preparing reports for management. Coordinate with Finance and business stakeholders on planning, accruals, financial models, and presentations, and provide analysis and recommendations to support organizational decisions.
Hybrid · Toronto
Provide high-level administrative, operational, analytical, and project support to the Head of Procurement, including managing priorities, coordinating meetings, and preparing executive materials. Track procurement initiatives and deliverables, maintain documentation and repositories, and coordinate with internal teams and external partners to advance procurement priorities.
On-site · Toronto
Lead the development, implementation, and evaluation of accessibility and passenger care programs, services, communications, and events at Toronto Pearson. Coordinate with airport teams, airlines, service providers, advocacy groups, and community partners while supporting compliance, project planning, stakeholder engagement, and contract performance.
On-site · Toronto
Analyze airline, passenger, cargo, and market data to support aviation business development, revenue planning, passenger growth, and strategic decisions. Maintain aviation forecasts and performance reporting, validate data, create dashboards and presentations, and collaborate with internal and external stakeholders.
On-site · Mississauga
Lead public affairs and government advocacy strategies to advance the airport’s priorities on infrastructure, trade, investment, and industry transformation. Advise senior executives, represent the airport in high-profile government and industry engagements, manage strategic communications, and lead and develop the public affairs team.
On-site · Mississauga
Lead 24/7 terminal and groundside operations, coordinating with internal teams and external partners to deliver safe, reliable, resilient, and customer-focused airport services. Drive operational planning, performance management, passenger experience improvements, emergency readiness, resource efficiency, and the development of a high-performing leadership culture.
On-site · Toronto
Provide strategic, practical legal advice on technology, digital transformation, data, innovation, and related business initiatives. Draft and negotiate technology agreements, advise on emerging technology and regulatory matters, support commercial transactions and procurement, and oversee external counsel when needed.
Hybrid · Toronto
The Associate Director will lead cross-functional operational modernization and continuous improvement initiatives to optimize capacity and performance across airport operations. They will act as a trusted advisor to senior leadership, developing strategic roadmaps and executive-level reporting to drive organizational transformation.
Hybrid · Toronto
The Director, Business Finance will lead financial planning, forecasting, and performance management for designated business units while providing strategic decision support. They will also manage a team of finance professionals to deliver executive-ready insights and drive standardized reporting practices.
