Wireless Sales Consultant

Job summary

The Wireless Sales Consultant is responsible for driving sales in the wireless department by identifying customer needs and promoting products and services. They must also maintain merchandising standards, resolve customer concerns, and collaborate with the store team to achieve personal and store sales goals.

Job details

Toronto Refugee Hiring Event | November 3, 2026 | Don Mills, Toronto This position is part of the Toronto Refugee Hiring Event, featuring pre-arranged, in-person interviews. Applicants must be refugees, refugee claimants/asylum seekers, or forcibly displaced individuals who live in the Greater Toronto Area, are legally eligible to work in Canada, and meet the position’s qualifications. Apply for up to three positions by October 13, 2026. Apply early, as positions may close sooner once enough qualified candidates are identified. Shortlisted applicants will be contacted for screening. Candidates selected for an interview must attend an interview preparation session. Participation is by invitation only, and applying does not guarantee an interview. Employers make all final selection and hiring decisions; event organizers cannot make or override those decisions. This Position is with Staples Canada Locations: 3150 Dufferin Street, Toronto, ON, M6A2T1, CA Posted Salary/Rate: $18.55 - $20.50 Some of what you will do As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends. Specifically, you will: * Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities * Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value * Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals * Responsible for achieving personal sales goals * Maintain company merchandising standards, including current pricing * Support asset protection procedures and privacy standards * Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc) * Effectively resolves customer concerns and escalates to management when appropriate Qualifications Some of what you need: * 3 months to 1 year of wireless sales or sales experience * Customer focus and service orientation * Demonstrates strong selling ability * Demonstrates ability to coach others * Capacity to communicate with clients effectively using a variety of mediums * Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers * Technology savvy * Curious * Approachable * Passionate * Problem solver Some perks and benefits * Associate discount * Health and Dental benefits * RRSP/DPSP * Performance bonuses * Learning & Development programs * And more...

What you’ll do

The Wireless Sales Consultant is responsible for driving sales in the wireless department by identifying customer needs and promoting products and services. They must also maintain merchandising standards, resolve customer concerns, and collaborate with the store team to achieve personal and store sales goals.

Requirements

Candidates should have between 3 months to 1 year of experience in wireless or general sales. Strong customer service orientation, effective communication skills, and a tech-savvy approach are required for this role.

Benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs

Listed skills

• Sales · Preferred
• Product Knowledge · Preferred
• Customer service · Preferred
• Communication · Preferred
• Coaching · Preferred
• Problem solving · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Wireless sales
• Customer experience
• Sales
• Product knowledge
• Customer service
• Communication
• Coaching
• Problem solving
• Merchandising
• Technology savvy
• Relationship building
• Wireless Sales
• Self Development
• Curiosity
• Asset Protection
• Customer Service
• Selling Techniques
• Internal Communications
• Problem Solving
• Enthusiasm
• Technical Acumen

Job areas

• Sales
• Retail
• Customer Service & Support
• Wireless Sales Consultant
• Sales Consultant
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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