Field Service Technician

What You’ll Do – The Role Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible. Test, measure, and verify electrical component operations, including energized components and electrical fields. Program, test, and connect transfer switches. Program, test, and trouble shoot both generators set and synchronizing controls system. Conduct startups and load bank tests as required. Operate / diagnose engine driven gensets powered by diesel or natural gas. Build strong customer relationships by engaging in positive, professional communications. Maintain all company tools and materials, including an accurate inventory of parts. Communicate with the Supervisor on all aspects of service. Complete required service and equipment performance reports as required. What You Need Minimum 3 years’ experience as a generator field service technician. College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred. A valid driver's license in good standing. Working knowledge of D/C and A/C electrical systems. Mechanical, engine, and electrical trouble shooting skills. Superior customer service skills and track record. Professional verbal and written communication skills. Comfortable using MS Office suite including Outlook suite. Strong time management skills. The ability to work efficiently with minimal supervision. Working Conditions After hours On-Call – Required Heavy lifting and physical exertion is required Ability to work irregular hours / overtime Full time position plus approved OT Willing to work locally and throughout the Province of Alberta Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion. In the case of a power outage or declared State of Emergency by any level of Government, be available for work. We Offer Comprehensive medical, dental, and vision benefits. Employer RRSP matching program. Health & wellness spending accounts and Employee Assistance Program. Paid time off and statutory holidays. Tuition reimbursement and professional development opportunities. Company vehicle for select roles and on-site parking.

The Field Service Technician will perform emergency service, preventative maintenance, repairs, and troubleshooting for customer generators. They will also build strong customer relationships through professional communication and maintain company tools and materials.

Candidates should have a minimum of 3 years' experience as a generator field service technician and possess a college-level Power Generation Diploma or equivalent. A valid driver's license and strong troubleshooting skills in mechanical and electrical systems are also required.

• Comprehensive Medical • Dental • Vision Benefits • Employer RRSP Matching Program • Health & Wellness Spending Accounts • Employee Assistance Program • Paid Time Off • Statutory Holidays • Tuition Reimbursement • Professional Development Opportunities • Company Vehicle • On-Site Parking

Identified from the job description. Confirm important requirements above.

• Generator Service
• Electrical Systems
• Troubleshooting
• Customer Service
• Communication Skills
• Time Management
• MS Office
• Mechanical Skills
• Diesel Engines
• Natural Gas Engines
• Preventative Maintenance
• Load Bank Testing
• Transfer Switch Programming
• Emergency Service
• Inventory Management
• Professional Communication

Minimum education

Trade certificate

Minimum experience

5+ years