Administrative Assistant

Position Title: Administrative Assistant Organization: Town of Devon Job Type: Full-Time, Permanent Work Schedule: 35-hour work week (8:30 a.m. to 4:30 p.m., Monday to Friday) Application Deadline: Monday, August 24, 2026 Desired Start Date: Monday, September 21, 2026 Description Are you an organized, customer-focused administrative professional who enjoys variety in your work and takes pride in keeping operations running smoothly? The Town of Devon is seeking a collaborative and detail-oriented Administrative Assistant to support the Planning & Operations Division and the broader organization in an administrative capacity. This role helps ensure efficient workflows, accurate recordkeeping, and compliance with established processes, procedures, and legislative requirements. As a key point of contact for residents, developers, contractors, consultants, service providers, and internal stakeholders, this position provides information and administrative support related to planning and development applications, municipal operations, and departmental programs. Designed as a cross-functional role, this position is shared and cross-trained across assigned responsibilities to support operational flexibility, service continuity, and responsive customer service within the Planning & Operations Division. Reporting to the General Manager of Planning & Operations and working closely with divisional leaders and administrative staff across the organization, the Administrative Assistant is a valued member of the Town team and plays an important role in supporting the delivery of municipal services and contributing to a vibrant, well-managed, and growing community. Key Responsibilities · Serve as the primary point of contact for planning, development, permitting, and operational inquiries, providing professional customer service in person, by phone, and electronically. · Provide information and guidance to residents, developers, contractors, consultants, and stakeholders regarding Town policies, bylaws, permit requirements, municipal services, and departmental processes. · Receive, process, and track development, subdivision and safety codes inspections and permits and related applications and documentation. · Maintain accurate electronic and physical records, including permit files, land records, databases, tracking systems, and departmental documentation in accordance with records management requirements. · Prepare, coordinate, and distribute reports, correspondence, notices, development decisions, and other administrative documents. · Coordinate contractor and procurement administration activities, including permit service providers, quotations, bid openings, invoice verification, and proposal tracking. · Maintain and update departmental forms, databases, website content, public notices, schedules, maps, operational records, and reporting information to support effective service delivery and decision-making. · Provide administrative support across departments, including reception coverage, records management, special projects, and reporting activities, and operational continuity. Our Ideal Candidate You are a highly organized and adaptable administrative professional with strong customer service, communication, and multitasking skills. You thrive in a fast-paced environment, manage competing priorities with accuracy and professionalism, and enjoy supporting a variety of municipal services. Whether assisting customers, coordinating permits, maintaining records, or preparing reports, you take pride in delivering high-quality work while maintaining confidentiality and attention to detail. Education & Qualifications · High school diploma or equivalent. · Legally entitled to work in Canada. · Valid Alberta Class 5 Driver's License. · Satisfactory Criminal Record Check as a condition of employment. · Equivalent combinations of education and experience may be considered. Experience, Knowledge, Skills & Abilities · Minimum three (3) years of administrative experience in a busy, customer-focused municipal environment. · Proficiency with Microsoft Office Suite, including Outlook, Teams, SharePoint, Word, Excel, and PowerPoint. · Strong organizational, time management, and multitasking skills. · Excellent verbal and written communication skills. · Strong attention to detail, accuracy, and record-keeping abilities. · Ability to work independently, collaborate effectively, and manage competing priorities. · Sound judgment, problem-solving skills, and discretion in handling confidential information. · Knowledge of records management and document retention practices. Assets · Post-secondary education in Office Administration, Business Administration, Local Government Administration, or a related field. · Municipal government experience. · Knowledge of planning, development, safety codes and/or public works administration processes. · Familiarity with municipal legislation, bylaws, permits, and regulatory requirements. · Experience with records management, permitting, or financial software. · Experience supporting multiple departments or operational functions. Our Total Compensation Package Includes: · An annual salary ranging from $59,597 to $73,846, based on education, experience, and qualifications. · Comprehensive employer-paid health and dental benefits, including extended health coverage, vision care, travel insurance, an Employee and Family Assistance Program (EFAP), virtual health care services, life insurance, and a Health & Wellness Spending Account. · Participation in the Local Authorities Pension Plan (LAPP), providing a secure foundation for your future retirement. · Generous paid time off, including vacation starting at three weeks, annual sick and personal leave. · Flexible work arrangement options may be available following successful completion of the probationary period. · Access to Town-sponsored workplace culture initiatives, employee engagement activities, social events, and mental health resources. How to Apply Ready to make a difference in a growing community? We encourage qualified candidates to apply through the Town of Devon’s online applicant tracking system. We remind applicants that a pre-employment requirement is a Criminal Record Check, a valid Driver’s License and satisfactory Driver’s Abstract. We thank all applicants who have applied for this opportunity. Only candidates shortlisted for an interview will be contacted.

Provide administrative and customer service support for the Planning & Operations Division, acting as a primary contact for residents and developers. Manage permit applications, maintain accurate records, and coordinate procurement and reporting activities.

Requires a high school diploma and at least three years of administrative experience in a municipal environment. Must possess a valid Alberta Class 5 Driver's License and be legally entitled to work in Canada.

• Health Insurance • Dental Benefits • Vision Care • Travel Insurance • Employee and Family Assistance Program (EFAP) • Virtual Health Care Services • Life Insurance • Health & Wellness Spending Account • Local Authorities Pension Plan (LAPP) • Paid Vacation • Sick Leave • Personal Leave • Flexible Work Arrangement Options

• Customer servicePreferred
• Time managementPreferred
• Problem solvingPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Customer Service
• Records Management
• Microsoft Office Suite
• Time Management
• Written Communication
• Verbal Communication
• Multitasking
• Problem Solving
• Permit Processing
• Procurement Administration
• Attention To Detail

• Administrative
• Government & Public Sector
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 9, 2026

Posting language

English

Working hours

35 hours per week

Seniority

Entry level

Application method

Direct apply is available