Clerical Assistant - Culture and Recreation

Job summary

Provide customer service by responding to public inquiries, registering participants, processing memberships, and handling facility rentals and bookings. Collect and deposit funds, balance cash floats, issue invoices, coordinate event requests, and order supplies while tracking the department budget.

Job details

Brief Description Union: CUPE Local 701 Department: Culture and Recreation Reports to: Supervisor of Recreation The Clerical Assistant responds to public inquiries, greeting customers, registering individuals for programs, processing requests for the rental of arenas, sports fields, community rooms, and swimming pools. Other duties include the collection and depositing of funds, maintaining cash floats, issuing monthly statements, processing boat ramp applications and fitness memberships. Requirements Primary Duties and Responsibilities Greeting the public at the customer service desk and responding to inquiries Collection and/or refund of registration fees, balancing of cash floats, processing bank deposits, and issuing invoices Processing and/or renewing memberships Scheduling of arenas, sports fields, community rooms, and swimming pools Processing rental contracts and attending meetings with users as required Registering applicants for various community programs and/or events Scheduling of birthday parties and fulfilling associated requests (i.e. ordering of food, beverages, etc.) Ordering stationary supplies and tracking department budget All other duties as assigned Qualifications One (1) year Office Administration (General) Certificate, or equivalent Minimum of two (2) years previous related experience Strong working knowledge of Microsoft 365 (Word, Excel, Outlook) Excellent verbal and written communication skills Hold and maintain a valid Class "G" driver's license Qualifications Considered Assets Previous experience with ACTIVE Net Standard First Aid with CPR-C Working Conditions Duties shall primarily be performed indoors Manual dexterity to use desktop computer and peripherals Safety equipment as required (i.e. safety shoes, glasses/goggles, etc.) Travel within the Town Operation of a motor vehicle Hours of Work Primary hours of work are Sunday through Saturday (35 hours), day and afternoon shifts with overtime as required Physical Requirements Physical work environment requiring extended periods of walking, standing, crouching, bending, and sitting Leadership Responsibilities None Summary We thank all applicants who apply, but only those candidates selected for an interview will be contacted. Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act and will be used solely for the purpose of candidate selection. We are dedicated to equal opportunity. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance. The recruitment process does not utilize artificial intelligence for applicant screening or selection. This posting is for an existing vacancy.

What you’ll do

Provide customer service by responding to public inquiries, registering participants, processing memberships, and handling facility rentals and bookings. Collect and deposit funds, balance cash floats, issue invoices, coordinate event requests, and order supplies while tracking the department budget.

Requirements

Requires an Office Administration (General) Certificate or equivalent, at least two years of related experience, strong Microsoft 365 skills, and excellent verbal and written communication. Applicants must hold and maintain a valid Class G driver's license; ACTIVE Net experience and Standard First Aid with CPR-C are assets.

Listed skills

• Customer service · Preferred
• Cash handling · Preferred
• invoicing · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• written communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Public Inquiries
• Cash Handling
• Cash Reconciliation
• Bank Deposits
• Invoicing
• Membership Processing
• Facility Scheduling
• Rental Contract Processing
• Program Registration
• Event Coordination
• Budget Tracking
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Written Communication

Job areas

• Administrative
• Customer Service & Support
• Government & Public Sector
• Sports & Recreation

More jobs from Town of LaSalle, Ontario