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Traction Heavy Duty Parts logo

Heavy Vehicle Parts Specialist

  • Ottawa, ON
  • On-site
  • Posted Oct 8, 2026
  • 1 position

$27–$33 / hour

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week
Seniority
Entry level
Application method
Direct apply is available

Job summary

Advise customers in person and by phone about vehicle parts and accessories, provide product expertise, and recommend suitable parts. Place orders, follow up with customers, and build and maintain customer relationships.

Job details

Company Description Be part of a community of authentic, proud and trusted people. Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers. Send us your resume and join a people-centric company with a reputation of excellence. Job Description Traction in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice! We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $27.40 and $32.70 per hour (depending on your qualifications). Take pride in wearing our uniform as you work in a dynamic and stimulating environment! In this key role, you will: Advise customers, in person and over the phone, on our vehicle parts and accessories Place orders and follow-up with customers as needed Provide product expertise and relevant parts recommendations as required Create and maintain customer relationships. Qualifications To join our team, you need: Excellent customer service and communication skills Ability to lift up to 50 lbs Diploma in parts sales and/or heavy vehicle parts experience (asset). Additional Information UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.

What you’ll do

Advise customers in person and by phone about vehicle parts and accessories, provide product expertise, and recommend suitable parts. Place orders, follow up with customers, and build and maintain customer relationships.

Requirements

Candidates need excellent customer service and communication skills and must be able to lift up to 50 pounds. A diploma in parts sales or experience with heavy vehicle parts is an asset.

Benefits

  • Corporate Discounts
  • Training and Professional Development

Listed skills

  • Customer service · Preferred
  • Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer Service
  • Communication
  • Vehicle Parts Knowledge
  • Parts Sales
  • Product Recommendations
  • Order Processing
  • Customer Follow-Up
  • Customer Relationship Management
  • Product Expertise
  • Ability to Lift 50 Pounds

Job areas

  • Customer Service & Support
  • Retail
  • Sales
  • Transportation

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