Business Relationship Manager Trans Global Insurance

Is this job for you? Business Relationship Manager – Trans Global Insurance Group Trans Global Insurance Group (“TGI”), a member of the Financial Services division of Leon’s Furniture Ltd. (“LFL Group”), is seeking an experienced Business Relationship Manager to support business partnerships with its portfolio of insurance distributors. TGI has been providing world-class protection products to Canadians from coast to coast for over 25 years. The mandate for this role is to support and grow effective long-term relationships with assigned insurance clients/distributors across Canada. The Business Relationship Manager plays a key role in delivering exceptional service and acting as a trusted advisor to clients while ensuring compliance with Canadian insurance regulations. Location & Commitments This position may be based in Edmonton or Toronto. All candidates must be legally eligible to work in Canada. Responsibilities Client Relationship Management · Build and maintain strong, long-term client relationships through proactive communication. · Serve as the primary point of contact for assigned clients, providing day-to-day account support. Resolve issues as required. · Monitor KPIs for assigned clients and suggest action plans where required. · Conduct regular business review meetings with assigned clients. Advisory & Sales Support · Understand clients’ evolving risk profiles and insurance needs, work with the TGI team to devise solutions. · Identify upselling and cross-selling opportunities. · Provide coverage explanations and risk management insights to clients. · Support clients with training and marketing materials, sharing of best practices and client presentations. Compliance & Documentation · Ensure all files, policies, and communications comply with provincial regulations and insurer guidelines. · Maintain accurate client records. · Adhere to privacy legislation, including PIPEDA and applicable provincial standards. · Participate in team meetings, training, and process improvement initiatives. Other • Achieve KPI targets outlined in the strategic plan. • Travel 10% as required to support business objectives. Qualifications • 3+ years of successful experience in insurance account management or client service. • Excellent communication, negotiation, and relationship‑building skills. • Ability to thrive in a fast‑paced, growing environment and embrace new challenges. • Post‑secondary education in business or a related field (or equivalent industry experience). • Valid driver’s license and access to a vehicle. • Insurance industry designations or licenses are an asset. • Bilingualism (English/French) is an asset. Why Trans Global A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now If you’d like to apply for this role, please contact our recruitment team at [email protected] Attach your CV and tell us why you would be a great fit at Trans Global! Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]

The Business Relationship Manager will build and maintain long-term relationships with insurance distributors while acting as a trusted advisor. They are responsible for monitoring KPIs, identifying sales opportunities, and ensuring all client activities comply with provincial regulations.

Candidates must have at least 3 years of experience in insurance account management or client service. A post-secondary education in business or a related field is required, along with a valid driver's license.

• Health insurance • Dental insurance • Paramedical services • Employee discounts • Professional development

• Data analysisPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Account management
• Client relationship management
• Communication
• Negotiation
• Risk management
• Sales support
• Compliance
• Insurance regulations
• Relationship building
• Strategic planning
• Data analysis
• Sales Support
• Cross-Selling
• Business Objectives
• Valid Driver's License
• Marketing Materials
• Account Management
• Customer Relationship Management
• Strategic Planning
• Business Relationship Management
• Customer Service
• English Language
• Financial Services
• French Language
• Leadership
• Key Performance Indicators (KPIs)
• Legislation
• Risk Management
• Presentations
• Upselling
• Process Improvement

• Finance & Accounting
• Sales
• Customer Service & Support
• Management & Leadership
• Retail
• Business Relationship Manager
• Client Relationship Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum education

Bachelor’s degree

Minimum experience

3+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

40 hours per week