Group Sales Coordinator

Company Description Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment. Job Description In collaboration with the Supervisor, Groups, the incumbent is responsible for coordinating and managing group sales activities for Transat. They play a key role in achieving sales objectives by providing high-quality advisory services to travel agencies and partners, while maximizing revenues and maintaining the company's competitive position in the market. Responsibilities: Obtain group pricing and availability, follow up on opportunities, and maximize group sales. Achieve established sales targets and contribute to revenue growth within the groups segment. Manage the entire group booking cycle, from quotation to file closure, while ensuring quality control. Negotiate special agreements related to groups, events, conventions and familiarization trips. Respond to travel agency inquiries regarding pricing, availability, products, and general group-related information. Collaborate with key accounts and internal teams to ensure effective management of group sales. Identify cross-selling opportunities, promote Transat products and services, and process fare adjustment requests. Participate in industry events, including trade shows, product launches, and familiarization trips, as required. Qualifications Diploma in Travel and Tourism. Two to three years of experience in the travel industry, including relevant experience in group sales. Proven sales experience with demonstrated ability to develop business opportunities and close sales. Strong customer service, communication, and relationship-building skills. Analytical mindset, business acumen, understanding of financial concepts, and ability to manage multiple priorities effectively. Good knowledge of Microsoft Office applications and demonstrated proficiency with collaborative digital tools and AI solutions (e.g., Copilot). Excellent knowledge of TTS as a strong asset. Ability to quickly learn and adapt to new technologies. Additional Information Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process. Employment Equity At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs. Lieu de travail: Hybride (Présentiel et télétravail) / Hybrid (face-to-face and telework) Type d'horaire: Horaire fixe – 37.5H/semaine : du lundi au vendredi / Fixed schedule - 37.5H/week: Monday to Friday Contract Type: Permanent - Full Time Job Category: Non-Unionized

The Group Sales Coordinator manages the entire group booking cycle, from initial quotation to final file closure, while providing advisory services to travel agencies. They are responsible for achieving sales targets, negotiating group agreements, and collaborating with internal teams to maximize revenue.

Candidates must possess a diploma in Travel and Tourism and two to three years of relevant experience in the travel industry, specifically in group sales. Proficiency in Microsoft Office, strong analytical skills, and the ability to adapt to new technologies like AI tools are required.

• Travel privileges • Modern work environment

• Customer servicePreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Financial analysisPreferred

Identified from the job description. Confirm important requirements above.

• Group sales
• Customer service
• Communication
• Relationship building
• Business acumen
• Financial analysis
• Microsoft Office
• AI solutions
• Copilot
• TTS
• Negotiation
• Revenue management
• Quality control
• Sales strategy
• Cross-selling
• Employment Equity
• Cross-Selling
• Tourism
• Quick Learning
• Artificial Intelligence
• Business Acumen
• Management
• Customer Service
• Closing (Sales)
• Sales
• Quotations
• Relationship Building
• Revenue Growth
• Quality Control

• Sales
• Customer Service & Support
• Transportation
• Logistics
• Administrative
• Group Sales Coordinator
• Sales Coordinator
• Clerical Support Workers Not Elsewhere Classified
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

38 hours per week